Veeva Specialist – Pharma Commercial Operations

rockITdata•Princeton, NJ

26d•Hybrid

About The Position

Driven by Innovation and built on Trust, rockITdata is a unique SDVOSB services company that partners with leading commercial healthcare/life sciences organizations on cutting edge innovations - think AI, automation and data transformation. We then bring those commercially tested solutions to government entities to deliver predictable, measurable impact for the American taxpayer and consumer. rockITdata is seeking a Veeva Specialist for a Hybrid/On-site role in Princeton, NJ. Overview We are seeking a highly operational, enterprise-minded Veeva Specialist to support day-to-day Pharma Commercial Operations. This role sits on the front line of commercial execution, partnering directly with Sales, Marketing, Finance, Brand Leadership, and other cross-functional stakeholders. You will be responsible for ensuring data quality, running and analyzing reports, loading and validating data, and supporting testing and operational processes within Veeva CRM or Vault CRM. The ideal candidate thrives in a fast-moving environment, learns quickly, and takes ownership. While Veeva and pharma experience are essential, we are equally focused on attitude, agility, and a bias toward action. This position offers a strong growth path into project leadership and emerging capabilities including AI-enabled commercial operations.

Requirements

2+ years of hands-on Veeva CRM or Salesforce CRM experience (critical).
Pharma / Life Sciences commercial experience (strongly preferred).
Demonstrated experience with high-volume operational processes: reporting, data loading, testing, and ongoing platform support.
Strong analytical skills and comfort working with complex datasets and system outputs.
Exceptional organizational skills with ability to manage multiple priorities and deadlines.
Proven ability to learn quickly, adapt, and operate with minimal supervision.
Clear communicator who can work effectively with both technical and non-technical partners.

Nice To Haves

Experience supporting commercial business processes such as targeting, alignment, incentive compensation inputs, call planning, sampling, or territory management.
Familiarity with data tools and ecosystems connected to Veeva (e.g., ETL processes, data warehouses, BI tools).
Exposure to Agile, release management, UAT leadership, or managing small projects/tasks.
Interest in (or experience with) AI/ML, automation, or advanced analytics in a commercial context.

Responsibilities

Execute daily operational tasks within Veeva CRM or Vault CRM, including data loads, QC, and system configuration support.
Run recurring and ad-hoc reports/dashboards; interpret outputs and provide actionable insights to commercial teams.
Monitor data integrity across core commercial datasets (e.g., customer, targeting, call activity, alignment, product, sampling).
Perform routine validation and testing of data and system updates, ensuring issues are documented and remediated quickly.
Support user needs and troubleshoot operational issues; act as a reliable first-line partner for commercial stakeholders.
Work closely with Sales Ops, Marketing Ops, Finance, Analytics, and Brand teams to understand business needs and translate them into platform support.
Coordinate with internal IT, vendors, and external partners to ensure timely execution of operational processes.
Communicate clearly and proactively on status, risks, and resolutions.
Over time, expand responsibilities into project work such as feature enhancements, process redesign, and system releases.
Support (and eventually help lead) initiatives involving AI and automation in commercial operations and Veeva workflows.
Contribute to documentation, SOPs, training materials, and continuous improvement efforts.