Veeva Center of Efficiency Lead

Merck

7d•Hybrid

About The Position

The Center of Efficiency Lead operationalizes platform strategy through standardized configurations, reusable integrations, and optimized data flows, maximizing enterprise reuse and scalability. This role serves as the execution engine of the Veeva Platform Operating Model, focusing on cross-divisional efficiency rather than local optimization.

Requirements

Bachelor’s degree (Computer Science, Information Systems, Engineering, Data / Information Management or a related technical or scientific discipline
Minimum 8 years of experience in healthcare, biotech, IT, or the technology industry.
Accountability
Backlog Management
Benefits Management
Business Analysis
Business Process Improvements
Communication
Data Flows
Documentations
Enterprise Operations
Governance Management
International Standardization
Platform Strategy
Program Management
Salesforce API
Stakeholder Relationship Management
Strategic Planning
Systems Strategy
Technology Platforms
Veeam Backup and Replication
Veeva CRM
Veeva Vault
Workforce Planning

Nice To Haves

Master’s degree (MSc, MBA, or equivalent) preferred
Current Employees apply HERE
Current Contingent Workers apply HERE
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U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status: Regular
Relocation: No relocation
VISA Sponsorship: No
Valid Driving License: No
Hazardous Material(s): N/a

Responsibilities

Lead platform standardization, integration, and optimization initiatives
Collect and rationalize divisional backlogs and feature requests
Track record operationalizing platform strategy into reusable patterns and measurable reduction of duplication/rework.
Comfortable managing enterprise backlog rationalization conversations and aligning diverse stakeholders on “reuse-first” outcomes.
Maintain direct alignment with Veeva SMEs on roadmap and feature activation
Define data strategy, APIs, and integration patterns
Drive reuse of integrations and applications to eliminate duplication
Share best practices across domains and divisions