VDI System Engineer - TS/SCI w/Poly

About the position

As a VDI Systems Engineer at GDIT, you will deliver simple solutions to complex problems, tailoring cutting-edge solutions to meet the unique requirements of our clients. Your focus will be on enhancing the end user's experience while ensuring your career growth is prioritized. You will play a crucial role in ensuring safety today and smarter solutions for tomorrow, contributing to the mission of GDIT.

Responsibilities

• Designs and defines system architecture for new or existing computer systems.
• Handles escalated user issues from service desk/desktop support teams.
• Demonstrates high responsiveness for technology issues, security compliance, and SLA attainment.
• Drives problems to root cause through partnership with engineers, ensuring knowledge is captured for future events.
• Develops Software configuration management standards and performs data de-identification and provisioning.
• Documents and tracks hardware and software configuration, migration, testing, and deployment solutions.
• Provides user support for an enterprise-level environment hosting hundreds of thousands of virtual desktops published via Citrix XenDesktop with VMware as hypervisor.

Requirements

• Bachelor of Arts/Bachelor of Science degree.
• 2+ years of related experience.
• Strong Windows troubleshooting ability.
• Security Clearance Level: TS/SCI w/Poly.
• Strong ability to independently problem solve.

Nice-to-haves

• Experience with Citrix, XenDesktop, Desktop Delivery Controllers (DDC's), VMware, ESXi, and Windows Operating Systems.
• Experience working in large scale infrastructure.

Benefits

• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from.
• Paid time off plans including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave.
• Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.