VCA Spring Animal Hospital is seeking a Part Time Experienced Client Service Representative

VCA Animal Hospitals • TX

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About The Position

VCA Spring Animal Hospital is seeking a Part Time Client Service Representative to join our team! At VCA Spring Animal Hospital, we take our mission statement – World Class Medicine with Hometown Care– very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Responsibilities

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Checking in patients and confirming client information.
• Placing outbound calls for follow-ups and reaching out to clients and referral hospitals.
• Presenting and explaining fees, including processing payments.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.

Benefits

• Competitive compensation
• Comprehensive benefits package, including medical, dental, vision and paid vacation/sick days
• 401(k)
• Generous employee pet discounts

What This Job Offers

• Job Type: Part-time