Vault Teller - Birmingham branch

DFCU Financial•Birmingham, MI

37d

About The Position

Are you a detail-oriented professional with a passion for accuracy and security? As a Vault Teller, you'll play a critical role in managing cash operations, balancing vault transactions, and ensuring branch efficiency. You'll work closely with the branch team, maintain compliance with vault procedures, and provide exceptional service by identifying financial opportunities for our members. If you thrive in a fast-paced environment, have strong cash-handling experience, and enjoy contributing to a team's success, we'd love to have you on board! The Opportunity: Our Birmingham branch is seeking a full time Vault Teller to join their team.

Requirements

High school diploma, or equivalent.
One year goal driven sales experience in a financial or retail environment.
Two years cash handling experience in a financial institution, preferred.
Financial institution vault experience required.
Exceptional analytical and problem-solving skills.
Excellent interpersonal skills including effective verbal and written communication.
Ability to move or lift up to 50 lbs., usually coin.
Computer literate.
Consistent positive, cooperative, self-motivated, courteous and professional attitude.
Demonstrated ability to multitask.
Demonstrated ability to function as a team player.
Ability to perform with minimum supervision.

Responsibilities

Balance vault and branch transactions.
Compliance with established vault processes.
Maintain branch operations log book and associated tasks.
Open cash box daily and work on the cash line.
Meet personal sales goals.
Approve transactions as authorized.
Assist co-workers with transactions and procedures, as requested.
Complete daily work accurately and in a timely manner.
Make decisions, when necessary, according to policy and procedure and within approved limit.
Provide superior service to members by actively promoting and communicating financial opportunities.
Refer interested members while maintaining quality standards.
Assist in the efficient operation of the cash area.
Maintain product knowledge to efficiently serve members.
Keep current on individual and team sales and service results.
Participate in the Branch Team Development program.
Support the organizational goals and values.
Flexible work schedule; ability and willingness to work at any one of our branch offices.
Additional meeting and training times required; travel may be required.