Vault Supervisor

Loomis Armored US, LLC. and Loomis International (CA) • Sacramento, CA

93d

About The Position

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Salary commensurate upon skill set, experience, and competency in operational leadership roles.

Requirements

• Minimum of 3 years of operations experience in a vault, cash, or coin processing environment
• Excellent analytical and math skills and accuracy are essential
• Must possess solid written, verbal, and interpersonal skills
• Proficient with Microsoft Office Suite and banking database systems is required
• Familiarity with computerized timekeeping systems and cash processing equipment is preferred
• Must be able to work extended hours, some Saturdays, and some holidays

Responsibilities

• Complete and maintain oversight and coordination of route and dispatch function
• Controlling the costs of operations
• Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures
• Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures
• Investigating accidents and processing required paperwork
• Developing and maintaining customer service capabilities among all operations staff
• Responding to customer inquiries and/or complaints
• Coordinating with sales, other branches and departments, District and corporate staff, other carriers, and vendors
• Controlling overtime hours
• Monitoring employee vacation schedules
• Maintaining the effectiveness and efficiency of operational functions
• Short and long-range operational planning to meet branch goals
• Communication with all employees to immediately resolve any outstanding issues and/or complaints
• Completion of any and all additional responsibilities that are assigned by the Branch Manager and/or other Management Team Members on an 'as needed' basis
• Knowledge of transit vault, coin vault, and CMS operations
• Consult with and accept advice/direction from the Operations/Branch Manager on a daily basis
• Responsible for training, counseling, disciplining, conducting, and evaluating employees under their direction daily
• Communicate with customers on a regular basis
• Communication with sales and administration on an 'as needed' basis regarding updates of service, customers, and payroll issues
• Assume limited responsibilities during the absence of the Operations/Branch Manager on an 'as needed' basis
• Direct operations to meet broad branch objectives within policy guidelines
• Direct vault operations, including structure and scheduling, establish procedures, enforce policy
• Profitability of the branch, as related to the quality and efficiency of operations; operation cost within guidelines, as provided
• Control of losses through implementation of effective risk management, training, supervision, and discipline
• Control of damages and injuries through the implementation of safety programs, training, supervision, and discipline
• High level of observable safety, security, and effectiveness of operating practices and use of equipment
• Leadership by example – modeling appropriate behaviors and regular observation/monitoring of route activities and crew needs
• Self-development and subordinates through on-the-job training and other training
• Analyze complex factors to decide appropriate actions and resolve situations not covered by set policies or procedures
• Ensure proper balancing of the vault daily for each shift
• Timely completion of monthly commitments as assigned by Operations/Branch

Benefits

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry-leading Training and Development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level