Vault Operations Clerk

INDEPENDENT BANK • Memphis, TN

72d

About The Position

The Vault Operations Clerk is responsible for all vault operations, which include, but are not limited to filing, pulling, scanning and delivering loan files. The Vault Operations Clerk will also be responsible for verification of scanned documentation from other departments and preparing loan files for audits/auditors.

Requirements

• Exceptional communication skills, both oral and written
• Excellent telephone etiquette and listening skills
• Customer service skills
• Analytical and math skills
• Previous bank operations experience a plus
• Basic PC skills with a working knowledge of Microsoft Word and Excel
• Ten-key
• Must be able to lift 30 lbs.
• Must be able to maneuver to high and low shelving (stretching, bending and squatting)

Responsibilities

• Pulling paid out loan files on a timely basis
• Manual and electronic audit of indirect loan files which include, pulling new note edits, labels, printing and scanning electronic audits, and manually auditing 5% of the daily loan volume
• Filing loan files on a daily basis
• Filing vehicle titles on a daily basis
• Daily miscellaneous filing
• Daily verifications of CRE loan scanning and Indirect loan contracts
• Opening, responding and closing CRM tickets/cases
• Entering title numbers into CSI
• Delivering files when needed
• Must keep the vault and vault files clearly visible and tidy
• Other duties as assigned

What This Job Offers

• Number of Employees: 1,001-5,000 employees