VAN SVCS DRIVER
About The Position
Duke University is seeking a Van Services Driver to support safe, reliable, and courteous transportation services in a demand‑response environment. In this role, you’ll work closely with dispatch to transport passengers efficiently while providing a positive and comfortable experience for every rider. You’ll be a key frontline representative of Duke, using sound judgment, strong communication skills, and a commitment to safety to support daily transportation operations. This role is well‑suited for someone who enjoys working independently, interacting with passengers, and maintaining high safety and service standards. Position Description (Essential Duties) Safely operate vans to transport passengers while adhering to traffic laws, service routes, and safety standards Follow dispatch instructions and use judgment to plan efficient pick‑up and drop‑off sequences Assist passengers as needed and answer service‑related questions politely and accurately Complete required manifests, inspections, accident reports, and other documentation Use two‑way radios and tablets to communicate incidents, emergencies, or service updates Attend required training and maintain knowledge of service routes, safety procedures, and regulations Prepare written reports related to accidents, incidents, or vehicle issues as needed At Duke, transportation services play an important role in supporting the campus community. As a Van Services Driver, you’ll contribute to a culture that values safety, respect, and service while working in an inclusive environment that supports professional growth. Duke offers a competitive benefits package and a workplace committed to collaboration and belonging: https://hr.duke.edu/benefits/ Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $18.00 to USD $22.87. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Requirements
- Ability to follow instructions normally acquired through partial high school education
- Ability to operate in a demand‑response transportation environment and coordinate with dispatch
- Familiarity with two‑way radios, tablets, or similar communication tools
- Ability to work varying hours, primarily evenings, including outside regular business hours as service demands require
- Ability to complete required paperwork, reports, and inspections accurately and on time
- Commitment to following all safety, traffic laws, and university policies
Nice To Haves
- Experience operating passenger vehicles or providing customer‑facing transportation services
Responsibilities
- Safely operate vans to transport passengers while adhering to traffic laws, service routes, and safety standards
- Follow dispatch instructions and use judgment to plan efficient pick‑up and drop‑off sequences
- Assist passengers as needed and answer service‑related questions politely and accurately
- Complete required manifests, inspections, accident reports, and other documentation
- Use two‑way radios and tablets to communicate incidents, emergencies, or service updates
- Attend required training and maintain knowledge of service routes, safety procedures, and regulations
- Prepare written reports related to accidents, incidents, or vehicle issues as needed
Benefits
- Duke offers a competitive benefits package and a workplace committed to collaboration and belonging
- comprehensive and competitive medical and dental care programs
- generous retirement benefits
- wide array of family-friendly and cultural programs
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
