Van Driver - AM

The Jefferson Hotel • Richmond, VA

1d • Onsite

About The Position

The Jefferson Hotel is seeking a professional and courteous Van Driver to join our Guest Services team. This full-time position is responsible for providing safe, reliable transportation for hotel guests within a three-mile radius of the hotel while delivering the warm, attentive service that defines the guest experience. The ideal candidate is dependable, knowledgeable about the Richmond area, and comfortable interacting with guests in a polished hospitality environment. This role is also part of the broader Guest Services team and includes cross-training in other positions such as Bell Staff and Door Staff to support seamless guest service throughout the property. Candidates must be able to work any day of the week, including weekends and holidays, and have open availability between 7:00 AM and 11:00 PM. At The Jefferson Hotel, Guest Services plays an essential role in creating memorable guest experiences from arrival to departure. As a Van Driver, you will be part of a supportive team that values professionalism, attention to detail, and genuine hospitality. Team members benefit from a collaborative work environment, opportunities to cross-train within Guest Services, employee meals, uniforms provided, and the chance to grow within one of Richmond’s most respected hospitality teams.

Requirements

• Must be able to work any day of the week, including weekends and holidays, with flexibility between 7:00 AM – 11:00 PM.
• Valid Virginia driver’s license required with a clean driving record (0+ points).
• Must maintain a neat, well-groomed appearance and demonstrate a courteous, guest-first attitude.
• High school diploma or equivalent required.
• Strong interpersonal and communication skills.
• Ability to work independently and remain calm in a fast-paced environment.
• Must maintain a professional appearance and demonstrate strong reliability and punctuality.

Nice To Haves

• Familiarity with downtown Richmond and the Carytown area strongly preferred.
• Previous experience in guest services, transportation, or valet preferred.
• Knowledge of local roads and Richmond attractions preferred.

Responsibilities

• Provide safe and professional transportation for guests to and from locations within the hotel’s designated driving radius.
• Assist guests entering and exiting the vehicle and help with luggage when needed.
• Maintain the cleanliness and appearance of all hotel vehicles, inside and out.
• Monitor fuel levels, vehicle condition, and maintenance needs; report any concerns promptly.
• Record and track guest trips and mileage according to hotel procedures.
• Offer helpful recommendations about local destinations, restaurants, and attractions.
• Communicate with the Front Desk and Guest Services teams to coordinate pickups and drop-offs.
• Follow all traffic laws and hotel safety standards.
• Provide a welcoming first and last impression for guests arriving at or departing from the hotel.
• Support the Guest Services team by cross-training and assisting with bell and door staff responsibilities when needed.

Benefits

• Team members benefit from a collaborative work environment, opportunities to cross-train within Guest Services, employee meals, uniforms provided, and the chance to grow within one of Richmond’s most respected hospitality teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees