Value Management Office (VMO) Analyst

Continental General • Austin, TX

1d • Hybrid

About The Position

Looking to join a growing company dedicated to helping others? We offer that, plus competitive salaries, a culture of learning, and a fast-paced environment. This is a hybrid position with 3 days in-office. Join our team to help make a difference in the lives of others! About Continental General: The Continental General family of companies has provided insurance, including life and long-term care policies, to individuals and groups for over 30 years, and currently supports over 200,000 policyholders. Both our insurance company, Continental General Insurance Company, and our third-party administrator, Continental General Services, are committed to the continuous development of our infrastructure, processes, and people. The group is actively growing through expansion of both its insurance portfolio and its administrative services. With each opportunity, we take a collaborative approach to address challenges and provide unique solutions. Position Summary: We are seeing a detail-oriented Value Management Office (VMO) Analyst to support the ongoing enhancement, governance, and operational excellence of our value management systems, tools, and processes. The ideal candidate will help maintain and optimize project management platforms, author and update templates and documentation, and support governance of best practices across the enterprise. Experience with project/portfolio management tools such as Smartsheet and Jira is essential, along with experience in Agile project management. Life Insurance and/or Third-Party Administration (TPA) experience is preferred.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Project Management, or related field (or equivalent experience)
• 3+ years of experience in a project management role, value management, or project/portfolio support role
• Experience supporting governance in regulated industries (e.g., financial services, insurance)
• Prior experience developing and maintaining templates, documentation, and workflows for project management
• Proficiency in Smartsheet and Jira (or similar project/PPM tools)
• Strong understanding of Agile project
• Excellent analytical and problem-solving abilities; able to translate data into actionable insights
• Strong written and verbal communication skills; able to produce clear documentation and facilitate governance discussions
• Detail-oriented with high accuracy in maintaining systems, templates, and reports
• Experience creating dashboards, reports, and KPIs for project portfolio management
• Ability to train and guide teams on tools, templates, and best practices

Nice To Haves

• Experience in Life Insurance and/or Third-Party Administration (TPA) industry preferred

Responsibilities

• Systems & Tool Maintenance Administer, maintain, and enhance key project management systems (e.g., Smartsheet, Jira, etc.) to ensure accurate configuration, data integrity, and alignment.
• Create and manage dashboards, reports, workflows, templates, and processes that support value tracking and project delivery metrics.
• Template & Documentation Development Maintain, update, and standardize templates for project plans, status reporting, resource tracking, risk logs, and governance artifacts.
• Document process workflows, governance guidelines, standards, and best practices for use across the VMO and project teams.
• Governance & Best Practices Partner with project delivery teams and stakeholders to ensure consistent application of methodologies and templates.
• Promote project management and Agile best practices.
• Conduct periodic audits of tool usage, process compliance, and artifact quality; recommend improvements where needed.
• Stakeholder Engagement Work collaboratively with cross-functional teams (e.g., project managers, product owners, finance, operations) to understand needs, collect requirements, and support governance initiatives.
• Provide training and guidance on tools, templates, and best practices for project teams and business partners.

Benefits

• Competitive Salary & Target Bonus Program
• Retirement Saving -- 401(k) with a company match
• Comprehensive Medical insurance through BlueCross BlueShield of Texas.
• Company-paid dental, vision, short-term & long-term disability, and life insurance.
• Work-Life Balance -- This role offers 20+ days of PTO, 10 paid holidays, and paid volunteer time off.
• Flexible Work Options & Perks -- Hybrid opportunity, wellness programs, and weekly paid lunch for onsite staff.
• Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA) -- includes a company match for HSAs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level