Value Based Care Process Consultant II - Albuquerque, NM

Health Care Service CorporationAlbuquerque, NM
4dHybrid

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for supporting the New Mexico Value Based Care process leaders/process stewards in planning, defining, developing, testing, documenting, analyzing results and/or implementing process improvement and process reengineering opportunities. This role provides support for key activities including data collection, metric definition and analysis, and root cause analysis. supporting development and evolution of business process management methodology. This position is responsible for creating reports, insights and analytics in support of the division; creating specifications for reports and analysis based on business needs; possibly providing consultation to users and leading cross functional teams to address the divisions issues; producing datasets and reports for analysis using system reporting tools; interfacing between the business and divisional data teams to generate tools to be leveraged in building analysis and reports which are actionable within the business environment. This position is responsible for acting as the liaison between business and analytical teams, communicating healthcare payer-based business concepts to analytics users, communicating and marketing the value of analytics outputs to business users in healthcare payer settings.

Requirements

  • Bachelor Degree or 4 years business experience.
  • 4 years experience in process improvement and development of business metrics.
  • 4 years experience in health care role involving judgment and analytical skills.
  • Experience in leading, developing, or managing employees.
  • Clear and concise verbal and written communication skills.
  • Experience working with all levels in the organization, leading projects and problem resolution.
  • Experience facilitating group meetings including representing the company with external customers.
  • Proficiency to include Word, Excel, PowerPoint, and Lotus Notes.
  • Analytical and organizational sills including experience in meeting deadlines.

Nice To Haves

  • Experience in Medicare Operations
  • Experience working with a project management methodology.
  • Experience using quality improvement program such as Total Quality Management (TQM), or Six Sigma.
  • Proficient with Teradata strongly preferred
  • Ability to travel.

Responsibilities

  • supporting the New Mexico Value Based Care process leaders/process stewards in planning, defining, developing, testing, documenting, analyzing results and/or implementing process improvement and process reengineering opportunities
  • providing support for key activities including data collection, metric definition and analysis, and root cause analysis
  • supporting development and evolution of business process management methodology
  • creating reports, insights and analytics in support of the division
  • creating specifications for reports and analysis based on business needs
  • possibly providing consultation to users and leading cross functional teams to address the divisions issues
  • producing datasets and reports for analysis using system reporting tools
  • interfacing between the business and divisional data teams to generate tools to be leveraged in building analysis and reports which are actionable within the business environment
  • acting as the liaison between business and analytical teams, communicating healthcare payer-based business concepts to analytics users, communicating and marketing the value of analytics outputs to business users in healthcare payer settings

Benefits

  • health and wellness benefits
  • 401(k) savings plan
  • pension plan
  • paid time off
  • paid parental leave
  • disability insurance
  • supplemental life insurance
  • employee assistance program
  • paid holidays
  • tuition reimbursement
  • other incentives
  • annual incentive bonus plan
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