Value Based Care Manager - Full Time - Wolf River

West Cancer Center • Germantown, TN

15d

About The Position

The Value-Based Care Manager is responsible for coordinating and managing the care of oncology patients participating in value-based care programs. This role serves as a central point of contact for patients and caregivers, ensuring care coordination, reducing duplication of services, and supporting positive clinical and cost-effective outcomes. Working collaboratively with physicians, nurse navigators, and interdisciplinary teams, the Value-Based Care Manager helps patients navigate the healthcare system while ensuring compliance with program requirements and practice redesign initiatives.

Requirements

• Bachelor’s degree in Nursing.
• Minimum of three (3) years of nursing experience.
• Current RN license to practice in the state where work is performed.
• Strong knowledge of healthcare management resources and care coordination services.
• Excellent verbal and written communication skills with strong problem-solving and conflict resolution abilities.
• Ability to communicate effectively with patients, families, physicians, and staff at all levels.
• Proficiency in Microsoft applications (Word, Excel) and understanding of patient privacy and security requirements.
• Ability to work independently, exercise sound judgment, and manage multiple tasks and projects effectively.
• Strong organizational skills with the ability to maintain control of workflow in a fast-paced environment.

Nice To Haves

• Master’s degree.
• Case management experience.
• Experience working within oncology or value-based care programs.

Responsibilities

• Serve as a central point of contact for patients at high risk for complications to ensure coordinated, efficient care.
• Utilize a collaborative care management process including assessment, planning, facilitation, coordination, evaluation, and advocacy.
• Work closely with the patient’s primary care team, particularly nurse navigators, to prevent overlap or redundancy in care.
• Assess patient, family, and caregiver needs and provide education, anticipatory guidance, and resources to reduce barriers to care.
• Perform appropriate clinical actions within the scope of nursing practice and training.
• Educate patients on preventive care practices and reinforce individualized care plans to prevent unnecessary admissions and readmissions.
• Track patient progress and outcomes; adjust care plans as needed in collaboration with oncologists.
• Schedule appointments, coordinate with physicians and specialists, and arrange outside services to support patient care and well-being.
• Assist patients in managing chronic conditions, prioritizing healthcare needs, and preventing complications through standardized care protocols.
• Support care transitions for patients discharged from the hospital, including medication management and follow-up scheduling.
• Collaborate with provider clinic staff to ensure accurate documentation of staging, oncology/hematology diagnoses, and other relevant clinical information.

Benefits

• No nights, weekends, or holidays.
• Comprehensive benefits package.
• Meaningful Impact: Play a key role in improving outcomes and care experiences for oncology patients.
• Collaborative Culture: Work alongside multidisciplinary teams dedicated to coordinated, high-quality cancer care.
• Professional Development: Access ongoing education, training, and opportunities for growth.
• Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees