Overnight Full Time Valet - Canopy DC Embassy Row

TBC Hotels•Washington, DC

About The Position

At TBC Hotels, we create environments that change lives in small ways and large, one good experience at a time—and that starts behind the scenes. We’re searching for a Full Time Houseman/Valet for overnight shifts to be responsible for providing essential support to our housekeeping and maintenance teams to ensure a clean, safe, and well-maintained environment for our guests. Join the award-winning Canopy by Hilton Washington DC Embassy Row, where bold design meets vibrant D.C. culture. Steps from the White House and iconic landmarks, our reimagined hotel offers playful art and endless inspiration. What You'll Do: Greet guests warmly and offer assistance with parking upon arrival. Safely park and retrieve guest vehicles in a timely and organized manner. Ensure proper handling and care of guests' vehicles and personal belongings. Assist with luggage and other guest requests as needed. Ensure the lobby area is clean, furniture is in place, main door is clean. Frequently check lobby bathrooms for cleanliness. Collaborate with housekeeping staff to provide support in cleaning guest rooms, public areas, and back-of-house spaces as needed. Assist the maintenance team with basic maintenance tasks, such as changing light bulbs, unclogging drains, and minor repairs. Maintain inventory of cleaning supplies, linens, and other items, and assist in restocking supplies as required. Collect and dispose of trash and waste from guest rooms, public areas, and event spaces in accordance with established procedures. Collect, transport, and distribute linens to designated areas, ensuring an adequate supply for housekeeping and guest needs. Assist with outdoor cleaning and maintenance tasks, including sweeping, watering plants, and clearing walkways of debris. Respond promptly and courteously to guest requests for assistance with luggage, delivery of amenities, or other guest-related needs. Follow established safety protocols and procedures to ensure a safe working environment for yourself, team members, and guests. Work collaboratively with housekeeping, maintenance, and other departments to ensure seamless operations and guest satisfaction. Maintain cleanliness and orderliness in all assigned areas, ensuring they meet the hotel's cleanliness and appearance standards. Adapt to changing operational needs and assist in various tasks as required to support the hotel's overall goals. Maintain a visible presence throughout the property to help ensure the building remains safe, secure, and welcoming. Remain alert to security needs and potential safety concerns, promptly reporting suspicious activity, hazards, or incidents to management. Monitor public areas, entrances, and back-of-house spaces to ensure access is appropriate and policies are being followed. Support the hotel’s safety and security protocols to protect guests, team members, and property assets.

Requirements

Ability to work collaboratively with housekeeping, maintenance, and other departments to ensure efficient operations and guest satisfaction.
Meticulous attention to detail when setting up event spaces, arranging furniture, and assisting with maintenance tasks.
Strong work ethic and willingness to take on various tasks to support the hotel's operations.
Effective communication skills to coordinate with team members and ensure tasks are completed efficiently.
Adherence to the hotel's dress code and maintaining a neat and professional appearance at all times.
Reliable and punctual.
High school diploma or equivalent preferred.
Read, write, and speak English fluently.
Flexibility to work shifts, including weekends and holidays, based on the hotel's operational needs.
Ability to multitask and work in a fast-paced environment.
Basic knowledge of maintenance tools and equipment is desirable.
Previous experience in a similar houseman or physical labor role is a plus.

Nice To Haves

Basic knowledge of maintenance tools and equipment is desirable.
Previous experience in a similar houseman or physical labor role is a plus.

Responsibilities

Greet guests warmly and offer assistance with parking upon arrival.
Safely park and retrieve guest vehicles in a timely and organized manner.
Ensure proper handling and care of guests' vehicles and personal belongings.
Assist with luggage and other guest requests as needed.
Ensure the lobby area is clean, furniture is in place, main door is clean.
Frequently check lobby bathrooms for cleanliness.
Collaborate with housekeeping staff to provide support in cleaning guest rooms, public areas, and back-of-house spaces as needed.
Assist the maintenance team with basic maintenance tasks, such as changing light bulbs, unclogging drains, and minor repairs.
Maintain inventory of cleaning supplies, linens, and other items, and assist in restocking supplies as required.
Collect and dispose of trash and waste from guest rooms, public areas, and event spaces in accordance with established procedures.
Collect, transport, and distribute linens to designated areas, ensuring an adequate supply for housekeeping and guest needs.
Assist with outdoor cleaning and maintenance tasks, including sweeping, watering plants, and clearing walkways of debris.
Respond promptly and courteously to guest requests for assistance with luggage, delivery of amenities, or other guest-related needs.
Follow established safety protocols and procedures to ensure a safe working environment for yourself, team members, and guests.
Work collaboratively with housekeeping, maintenance, and other departments to ensure seamless operations and guest satisfaction.
Maintain cleanliness and orderliness in all assigned areas, ensuring they meet the hotel's cleanliness and appearance standards.
Adapt to changing operational needs and assist in various tasks as required to support the hotel's overall goals.
Maintain a visible presence throughout the property to help ensure the building remains safe, secure, and welcoming.
Remain alert to security needs and potential safety concerns, promptly reporting suspicious activity, hazards, or incidents to management.
Monitor public areas, entrances, and back-of-house spaces to ensure access is appropriate and policies are being followed.
Support the hotel’s safety and security protocols to protect guests, team members, and property assets.