Piedmont Medical Plaza - Valet Site Manager

ONSIGHT HEALTHCARE GROUP•Canton, GA

7h•$18•Onsite

About The Position

Onsight Healthcare has been contracted to support a Healthcare Facility in Canton, Georgia! Full-time Manager Role w/Benefits | $18/hour plus tips! | Monday – Friday | Weekends Off Are you a people-oriented leader with a passion for providing exceptional managerial and patient services? Onsight Healthcare is seeking an enthusiastic and compassionate Site Manager to join our team. Step into an exciting career where you can make a difference in the lives of patients, visitors, and staff every day. Why Choose Onsight Healthcare? Meaningful Impact - Be part of a supportive team that brings comfort and world-class customer service when most needed. Professional Growth - Develop valuable managerial skills in a dynamic, fast-paced healthcare environment. Positive Work Environment - Join a company that values teamwork, inclusivity, respect, and employee well-being. As the Site Manager for our Hospitality and Valet Team, you and your team of direct reports will ensure operational excellence and a superior patient/guest experience within your location: Welcoming patients & guests, parking/retrieving their vehicles, and assisting with loading/unloading of their vehicles, you and your team will be the embodiment of customer service! Being the first and last impression for patients and guests during their hospital visit, your team continuously and consistently elevates the patient experience.

Requirements

A High School Diploma or equivalent is required
Eligible to work for any U.S. Employer
Possess a clean driving record for the past 5 years.
Possesses a valid, in-state, active driver's license (No temp license or permits accepted.)
At least two years of supervisory or management experience required
Must be comfortable/have experience with providing valet services and driving a variety of vehicles
Ability to pass all onboarding screening processes
Work a flexible, full-time schedule that includes days, evenings, weekends, and holidays as needed
Adequately operate apps/technology on a tablet and learn new software that may have to be applied to the daily tasks for this role
Ability to move with urgency and speed
Safely and physically able to lift up to 50 lbs
Will effectively build relationships with hospital staff, patients, guests, and team
Can communicate clearly/effectively and is able to motivate/lead a diverse team
Must prioritize multiple tasks in a fast-paced environment
Ability to work in a standing position for hours at a time in an outdoor environment
This role will require continuous physical engagement in an outdoor environment that at times may include being exposed to harsh elements, including severe cold weather, rain, sleet, snow, and other inclement weather
Physical involvement will include walking, standing, pushing, and pulling of various luggage/belongings in and out of a patient’s vehicle, all while delivering outstanding customer service

Nice To Haves

Bi-lingual (not required but a plus!)
Drive a manual transmission (not required but a plus)

Responsibilities

Daily training, coaching, and development of the team
Create and manage the schedule of direct reports
Establish and maintain a friendly working relationship with hospital staff and management
Assist the team with all daily valet services that are required of your team.
Use weekly customer service metric reporting to deliver a white-glove customer service experience
Demonstrate leadership skills and maintain a high bar for what customer service looks like for your team
Responsible for reporting and documenting incidents, accidents, and claims
Will operate a laptop/tablet daily to manage communication, run reports, complete trainings, and check in guests' vehicles
Motivate and empower a team to provide world-class hospitality/valet services
Always maintain proper staffing levels to ensure superior customer service and operating standards are met through proper scheduling and “in the moment” coaching of your team
Attracting, hiring, and retaining a diverse team of top talent