About The Position

Encore Service Group, founded on the belief that healthcare and hospitality should go hand-in-hand, aims to make a lasting positive impression on every person encountered. The company is 100% healthcare focused, serving Michigan and Ohio, and provides services such as non-emergency medical transportation, shuttle services, valet parking, porter services, service excellence consulting and coaching, parking/garage management, and welcome desk/concierge services. The company is seeking a detail-oriented, energetic, and compassionate Valet Supervisor for their Valet Team at a local hospital. Ideal candidates should be dependable, open to feedback, possess a positive mindset, and have great communication skills. The role requires the ability to run, walk, and stand throughout the shift, a valid driver's license, a clean driving record, a successful background check, and reliable transportation.

Requirements

  • Must have a valid driver's license
  • a clean driving record
  • be able to pass a background check
  • The ability to walk, run and stand throughout the shift is also essential to this position, we must emphasize this is a physically active position, in ALL types of weather
  • Applicants must also have reliable transportation
  • Must be friendly, helpful, empathetic and have a customer service background
  • dependable, open to feedback and have a positive mindset, along with great communication skills

Responsibilities

  • Report to work on time for all scheduled shifts ready to work
  • Greet all patients, guests and hospital staff in a friendly and courteous manner and address them by name whenever possible
  • Adhere to Encore Service Group uniform policy and maintain a well kempt and professional appearance
  • Team-Member is expected to wear his/her badge at all times
  • Drive, park and retrieve guest’s cars in a safe and courteous manner
  • Ensure customers are receiving timely service
  • Wash the windshield on each car we park
  • Maintain a polite and professional demeanor at all times, regardless of the situation
  • Open doors and provide any assistance needed
  • Actively seek opportunities to exceed expectations
  • Greeting patience and guests
  • Helping with directions
  • Helping with wheelchairs and strollers

Benefits

  • Medical/Dental/Optical
  • PTO after 60 days of full-time employment

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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