Valet Supervisor 18026

THE CAR PARK • Tampa, FL

7d • $18 - $18

About The Position

The Valet Supervisor is responsible for the supervision and oversight of designated facilities and valet parking operations ensuring superior service to all patrons and guests of the location. The Valet Supervisor will assist the staff as necessary to facilitate parking operations efficiently and professionally. Oversee the daily operations of the valet and shuttle services, including assigning tasks, monitoring performance, and addressing any issues that arise Ensure that all customers are treated with courtesy and respect, and that their needs are met in a timely and efficient manner Create and manage schedules for valet and shuttle drivers, ensuring adequate staffing levels at all times Provide training and development opportunities for valet and shuttle drivers to enhance their skills and knowledge Implement and enforce safety policies and procedures to ensure the safety of both employees and customers Identify and resolve problems that may arise during the evening shift, such as vehicle accidents, traffic congestion, or customer complaints Maintain effective communication with all staff members, including valet and shuttle drivers, cashiers, and management Utilize computer systems and software to track vehicle movements, manage schedules, and generate reports

Requirements

• Strong leadership and organizational skills
• Excellent customer service skills
• Proficiency in computer skills, including Microsoft Office Suite
• Ability to multi-task and prioritize tasks effectively
• Self-motivated and able to work independently
• Strong problem-solving and decision-making skills
• Excellent communication skills, both verbal and written
• Previous experience in a supervisory role, preferably in the transportation or hospitality industry

Nice To Haves

• Knowledge and ability to audit all aspects of the operation
• Ability to remain calm in busy situations
• Evening shift, typically from late afternoon to late night
• Excellent organizational, problem-solving and time management skills
• Knowledge of business acumen
• Excellent communication skills

Responsibilities

• supervision and oversight of designated facilities and valet parking operations
• assisting staff as necessary to facilitate parking operations efficiently and professionally
• overseeing the daily operations of the valet and shuttle services, including assigning tasks, monitoring performance, and addressing any issues that arise
• ensuring that all customers are treated with courtesy and respect, and that their needs are met in a timely and efficient manner
• creating and managing schedules for valet and shuttle drivers, ensuring adequate staffing levels at all times
• providing training and development opportunities for valet and shuttle drivers to enhance their skills and knowledge
• implementing and enforcing safety policies and procedures to ensure the safety of both employees and customers
• identifying and resolving problems that may arise during the evening shift, such as vehicle accidents, traffic congestion, or customer complaints
• maintaining effective communication with all staff members, including valet and shuttle drivers, cashiers, and management
• utilizing computer systems and software to track vehicle movements, manage schedules, and generate reports

Benefits

• 18 days of Recharging your Battery (PTO)
• Paid Parental Leave
• Volunteer Time Off (VTO)
• Paid holidays
• Bereavement
• Medical, Dental, Vision
• Flexible and health spending accounts
• Short term disability
• Critical illness and accident benefits
• Life insurance, tuition reimbursement
• 401(k) and more are available to eligible Team Members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees