Valet Supervisor

Legacy Parking Company • Miami, FL

8h • Onsite

About The Position

Assist in the day-to-day management of the Valet Operations of a location under the direction of the Manager adhering to the company policies and procedures, fostering good client relations and promoting a professional image. Essential Duties and Responsibilities including but not limited to: Assist with the management and development of a team of employees to accomplish goals and initiatives Assist with managing, planning, scheduling, training and directing the activities of the frontline staff Make sure front-line employees are delivering the company’s standards of service with each parker transaction and doing it safely Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to Management. Ensure compliance with loss prevention, claims reporting, quality assurance and company’s policies and procedures. Non-Essential Duties and Responsibilities Implementation and completion of other projects, programs and initiatives that may be assigned by management

Requirements

• High School degree required.
• One year related experience.
• Ability to read and comprehend verbal instructions and written correspondence.
• Ability to communicate effectively both verbally and through written correspondence.
• Ability to provide customer resolution in a professional and friendly manner.
• Have and maintain a valid driver’s license.
• Ability to safely drive a standard or automatic transmission vehicle.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.

Nice To Haves

• Have thorough knowledge of the major streets, local landmarks and highway entrances in the geographical area around the facility.
• Ability to resolve customer issues, as applicable.
• Excellent customer service skills
• Ability to work a flexible schedule, to possibly include nights/weekends/holidays as required
• Maintain a safe driving record free of violations or accidents.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.

Responsibilities

• Assist in the day-to-day management of the Valet Operations of a location under the direction of the Manager adhering to the company policies and procedures, fostering good client relations and promoting a professional image.
• Assist with the management and development of a team of employees to accomplish goals and initiatives
• Assist with managing, planning, scheduling, training and directing the activities of the frontline staff
• Make sure front-line employees are delivering the company’s standards of service with each parker transaction and doing it safely
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to Management.
• Ensure compliance with loss prevention, claims reporting, quality assurance and company’s policies and procedures.
• Implementation and completion of other projects, programs and initiatives that may be assigned by management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED