Valet Supervisor

Propark Mobility • Costa Mesa, CA

375d • $37,440 - $37,440

About The Position

The Valet Supervisor is responsible for leading and motivating staff to create a customer-focused environment while overseeing valet operations. This role includes training staff, managing schedules, and ensuring the cleanliness and safety of the facilities. The supervisor will also handle customer inquiries, assist with incident reporting, and maintain accurate records of transactions and equipment.

Requirements

• At least 18 years old.
• Valid driver's license with at least 2 years of driving experience.
• Minimum of one year of related parking and/or customer service experience.
• Energetic and outgoing personality with the ability to stand, run, and carry items up to 50lbs.
• Strong written and verbal communication skills.

Nice To Haves

• Valet parking experience of 1 year or more.
• Customer service experience of 1 year or more.

Responsibilities

• Help motivate and lead staff in promoting teamwork and a customer service environment.
• Respond to customer inquiries and complaints and assist with completing accident/incident reports.
• Assist with training, scheduling, and evaluation of staff.
• Assist local management with maintaining and/or cataloging all equipment, uniforms, and supplies.
• Reconcile daily bank reports and ticket logs and identify discrepancies as applicable.
• Maintain log of field bank transactions, uniforms issued, and parking violators, as applicable.
• Monitor cleanliness and physical conditions at the assigned facilities and report any safety or maintenance issues to local management.
• Perform valet, attendant, or cashier duties as needed.

Benefits

• Free Parking while on shift.
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) available 24/7.
• Paid vacation and an extra day-off on your birthday for full-time employees.
• Benefits Package including medical, dental, vision, and 8 supplemental insurances, including pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed