Hotel - Valet Shuttle Operator

Three Rivers CasinoFlorence, OR
24d$16Onsite

About The Position

The Valet Shuttle Operator is responsible for professional, and friendly shuttle service to transport our guests safely and comfortably between the hotel and local destinations.

Requirements

  • Minimum age requirement for this position is 18 years old.
  • Must have a valid driver license and be insurable by TRCR's insurance agency.
  • Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means.
  • Comply with pre-employment, random and reasonable suspicion alcohol and drug testing.
  • Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.
  • Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events.
  • Must be able to sit, stand and/or walk for up to 8 hours.
  • Must be able to carry, reach, twist, bend and squat frequently.
  • Must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance as needed.

Nice To Haves

  • Ability to drive a standard transmission preferred.
  • General understanding of computer programs, including all windows applications required.

Responsibilities

  • Navigates efficiently between the hotel and designated pickup/drop-off points using GPS or maps as needed.
  • Conducts daily visual inspections of the shuttle vehicle, reporting any maintenance issues to the supervisor.
  • Ensures the safety of passengers by following all traffic laws, using seat belts, and maintaining a clean and well-maintained shuttle vehicle.
  • Courteously and enthusiastically greets guests, determines their needs and provides prompt valet, shuttle and luggage service.
  • Opens vehicles and main Casino doors, providing assistance as needed.
  • Parks and retrieves guest vehicles, ensuring the utmost in vehicle safety and use of equipment.
  • Shuttles Casino guests' to and from offsite properties and/or TRCR RV Park as instructed while obeying all traffic laws, providing a safe and enjoyable ride for TRCR patrons.
  • Follows safety protocols and guidelines to prevent accidents and ensure the well-being of guests and their vehicles.
  • Monitors the Valet area for cleanliness and organization, including keeping the TRCR Shuttle and Golf Cart clean and presentable.
  • Informs Lead or Supervisor of all guest concerns, complaints or suggestions in a continuous effort to provide superior guest service.
  • Remains current on, group and property events, and emergency procedures.
  • Informs management of guests' special requests or needs.
  • Other duties as directed by management.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Accommodation

Education Level

No Education Listed

Number of Employees

251-500 employees

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