Valet Parking Manager | Full-Time | Centennial Yards
About The Position
Centennial Yards, a premier mixed-use development in the heart of Atlanta, is seeking an organized and service-oriented Valet Parking Manager to oversee day-to-day valet operations across our hotels, event venues, and retail areas. This position plays a key role in ensuring smooth parking operations, exceptional guest service, and efficient team management. The ideal candidate will be highly organized, a strong communicator, and experienced in coordinating staff schedules, payroll, and daily operations in a fast-paced environment.
Requirements
- 3-5+ years of experience in valet operations, hospitality, or parking management (supervisory experience preferred).
- Strong leadership and team coordination skills.
- Excellent organizational and multitasking abilities.
- Working knowledge of scheduling and payroll systems (e.g., ADP, When I Work, or similar).
- Outstanding customer service and communication skills.
- Ability to work flexible hours, including evenings, weekends, and event days.
- Valid driver's license with a clean driving record; ability to operate both automatic and manual transmission vehicles.
Responsibilities
- Supervise and support the valet team across multiple sites within the Centennial Yards development.
- Develop and manage staff schedules to ensure proper coverage for hotel, event, and retail parking operations.
- Assist with timekeeping, payroll processing, and verification of employee hours.
- Oversee valet operations during peak hours and major events to maintain a high standard of service.
- Train and mentor valet attendants on guest service, safety, and operational procedures.
- Monitor vehicle flow, key control, and safety compliance across all valet areas.
- Serve as the main point of contact between the valet team, property management, and event partners.
- Address guest inquiries and resolve any service issues promptly and professionally.
- Maintain accurate operational reports and assist with performance tracking and budgeting.
Benefits
- Health, Dental and Vision Insurance
- 401(k) Savings Plan
- 401(k) matching
- Paid Time Off (vacation days, sick days, and 11 holidays)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Administrative and Support Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
