Parking Management Company-posted 3 days ago
$9 - $9/Yr
Full-time • Entry Level
Towson, MD
5,001-10,000 employees

The Valet Attendant is responsible for providing excellent customer service by safely parking and retrieving vehicles. As the first and last person guests see, the Valet helps create a positive and welcoming experience while following all safety and company procedures.

  • Vehicle Inspections: Check for damage and record vehicle details on claim tickets.
  • Safety: Safely park and retrieve vehicles, follow key handling procedures, and follow all safety guidelines.
  • Compliance: Clock in/out for shifts and breaks on time, and report tips accurately.
  • Housekeeping: Keep the valet area clean, organized, and presentable at all times.
  • Customer Service & Teamwork: Handle guest concerns politely, solve problems quickly, and support a positive team environment.
  • Attendance & Professionalism: Arrive on time, in full uniform, and ready to work. Follow all company rules and policies.
  • Additional Duties: Help with other tasks as needed to support the team and daily operations.
  • High school diploma or GED required.
  • Valid driver’s license and reliable transportation are required.
  • Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years).
  • Must successfully pass and maintain a clean background check.
  • Must be able to stand, walk, run short distances, and lift up to 50 lbs. for extended periods.
  • Must be available to work evenings, weekends, and holidays as needed.
  • Previous customer service experience preferred.
  • A helpful attitude and strong customer service mindset are essential.
  • Health Benefits – Medical, vision and dental insurance – Upon eligibility
  • 401K – Upon eligibility
  • Supplemental Insurance – Life insurance and critical illness
  • Bonus opportunities
  • Internal leadership development program
  • Continuous nationwide growth opportunities.
  • Paid time off
  • Paid training
  • Tuition assistance through Bellevue University - Up to $5,250 per year
  • Nationwide discounts through Perks at Work
  • Military friendly employer
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