Valet Parker, Guest Services

The Broadmoor Hotel's Talent Acquisition Team • Colorado Springs, CO

6d • $18 - $25

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Guest Services team this position assist meeting and greeting all guests’ arrivals at the Broadmoor. Also performs duties requested by the Door Attendant and/or Guest Services Supervisor. Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

Requirements

• Valid Drivers License is required.
• Any employee driving a Broadmoor vehicle must be 18 years or older
• While performing the duties of this job the employee is regularly required to stand; walk; run. The employee may be required to run between 1 mile and 12 miles during a given shift
• The employee is occasionally required to lift/pull/push up to 50 pounds.
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills

Responsibilities

• Meet and greet guests arriving via all forms of transportation
• Assist Door and Bell staff with loading and unloading guest vehicles
• Sign out and operate all necessary equipment (radios, earpieces, clickers) and ensures their return at the end of each shift
• Attend daily pre-shift meetings
• Give general directions and information for BROADMOOR and Colorado Springs area
• Assist with removal of snow in guest service areas and the placement of ice melt when necessary
• Direct guests to off property attractions, restaurants, zoo, stables, or airport, and assists in arranging transportation.
• Ensure important information and details are passed along to the next shift.
• Ensure that work area is always kept clean of trash and that lobby access doors to the hotel are opened for guests
• Complete all tasks on the Opening and Closing Duties list
• Maintain confidentiality of any guest information.
• Immediately report any accidents or damage to vehicles or property to Supervisor and Loss Prevention.
• Ensures effective communication with Door Attendant, Key Control, and managers.
• Check out with supervisor at end of shift.
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned

Benefits

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees