About The Position

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day.

Requirements

  • High school diploma or general education degree (GED) required.
  • Must be able to pass a criminal background check and drug screen.
  • One to three months related customer service experience and/or training; OR equivalent combination of education and experience without High School Diploma or GED.
  • Cashier/cash handling experience preferred.
  • Ability to understand 24 hour and military time systems.
  • Ability to understand rates applicable to time passed.
  • Must be able to read and write standard English language.
  • Must be able to read and comprehend simple instructions, short correspondence and memos.
  • Must be able to write simple correspondence.
  • Must be able to effectively present information in one-on-one and small group situations.

Responsibilities

  • Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
  • Acknowledges and greets guests within five feet with a professional and friendly demeanor.
  • Practices proper Towne Park phone etiquette.
  • Assists guests with directions, taxis, reservations and other inquiries.
  • Collects and reconciles revenue and furnishes receipts upon request.
  • Accurately categorizes tickets for audit purposes.
  • Completes accurate and detailed shift reports.
  • Operates equipment, including register, gate, and credit card machine.
  • Maintains clean, neat work environment including all surrounding areas of cashier booth, parking areas, and trash receptacles.
  • Collects claim checks/tickets from all guests prior to issuing keys.
  • Checks all keys for location of vehicle and damage surveys prior to securing keys.

Benefits

  • Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
  • Employees are also able to enroll in the company's 401k retirement savings plan.

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What This Job Offers

Career Level

Entry Level

Industry

Administrative and Support Services

Education Level

High school or GED

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