Overlook Medical Center - Valet And Parking Operations Site Manager

ONSIGHT HEALTHCARE GROUP•Summit, NJ

1d•$48,000 - $48,000•Onsite

About The Position

Onsight Healthcare has been contracted to support Overlook Medical Center in Summit, New Jersey! Full-time Manager Role w/Benefits | Yearly Salary of $48,000 Are you a people-oriented individual with a tenacious work ethic and compassionate personality? Onsight Healthcare is seeking an experienced, hands-on leader to join our team! Step into an exciting career where you'll lead a large-scale Valet and Parking Operation that directly impacts the daily experience of hospital patients, guests, and staff across one of New Jersey's most respected healthcare systems. Why work for Onsight Healthcare? Meaningful Impact – Be part of a supportive team that brings comfort and world-class customer service when most needed. Professional Growth – Build high-level leadership and operational management experience in a fast-paced, large-scale healthcare environment. Positive Work Environment – Join a company that values teamwork, inclusivity, respect, and employee well-being. As the Site Manager for our Valet Team, you will set the tone for excellence at one of our largest healthcare operations. You will ensure seamless Valet and Parking Operations across Atlantic Health's Overlook Medical Center campus, leading and mentoring your Valet Team. You’ll work closely with hospital administration and your onsite team to ensure every interaction reflects Onsight Healthcare’s “people come first” philosophy. From safety and scheduling to training and client relations, you’ll have a direct hand in shaping the overall experience and operational success of the site.

Requirements

Over the age of 21 years old
A High School Diploma or equivalent is required
Eligible to work for any U.S. employer
3–5 years of leadership experience managing large teams in transportation, logistics, or healthcare
Experience managing large teams (15+ employees) and overseeing frontline supervisors or leads
Have possessed a clean driving record for the past 5 years
Possesses a valid, in-state active driver’s license (Permits and temporary licenses not accepted)
Ability to pass all onboarding screening processes
Work a flexible, full-time schedule that includes days, evenings as needed
Adequately operate apps/technology on a tablet and learn new software used for daily tasks
Ability to effectively build relationships with hospital staff, and your team
Can communicate clearly/effectively and motivate/lead a diverse team
Must prioritize multiple tasks in a fast-paced environment
Ability to work in a standing or sitting position for hours at a time in an outdoor environment

Responsibilities

Lead a team of 15+ employees, guiding both frontline staff and site-level leaders to ensure safe, reliable, and customer-focused operations
Oversee Valet and Parking Operations across a large hospital campus, ensuring safe, efficient, and reliable service
Hire, retain, and develop top-tier talent, while maintaining high operational standards
Lead daily training, coaching, and development of the team to drive engagement and accountability
Mentor and support site-level leaders to ensure the strengthening of your team
Create and manage staff schedules to ensure full coverage and operational excellence
Establish and maintain a friendly, professional working relationship with hospital staff and administration
Develop and monitor key performance indicators (KPIs), such as safety compliance, and customer satisfaction
Use weekly metric reporting to drive continuous improvement and deliver a white-glove customer experience
Partner with your support leadership to ensure proper scheduling and operational safety
Responsible for reporting and documenting incidents, accidents, or claims
Conduct regular safety audits and ride-alongs to ensure compliance with protocols and regulations
Act as the point of escalation for operational issues or complaints
Collaborate with hospital administration, facilities, and security teams on scheduling, events, and special requests
Maintain accurate records for incidents, accidents, and staff training
Approve shift swaps or temporary assignments to maintain service continuity
Monitor team equipment for maintenance, cleanliness, and readiness, including signage and safety equipment
Coach team members on interactions, conflict resolution, dress code, and service standards
Remain visible on-site to maintain team accountability and operational flow
Other duties as assigned