Valet Manager

Hospital Housekeeping Systems•Richmond, VA

16d•$50,000

About The Position

We’re looking for a friendly, compassionate, leader to join our patient transport team! Lead a goal-oriented hospital patient transportation department to create a team environment that is effective, productive, and rewarding. Together with your team, you will move patients throughout the facility to support an environment where clinical staff can focus on delivering excellent care and patients can heal.

Requirements

2+ years managing a team
Computer experience with word processing, spreadsheets, and various software
Able to work a flexible schedule that may include nights, weekends, and holidays
Must be willing to relocate for promotion opportunities
Interpersonal Skills: Ability to interact with individuals at all levels of the organization
Communication: Effective written, spoken, and non-verbal communication
Customer Service: Service-oriented mentality with a focus on exceeding expectations
Professionalism: Maintain a positive and professional demeanor
Decision Making: Ability to quickly make sound decisions and judgments
Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
Team Player: Willingness to collaborate and provide support where needed to achieve outcomes
Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment

Nice To Haves

Proficiency in languages other than English, especially Spanish
Familiarity with OSHA, The Joint Commission, and other regulatory requirements

Responsibilities

Provide leadership to the Valet transport team to meet objectives and deliver excellent service
Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
Coordinate and monitor the daily movement of hospital patients throughout the facility
Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction
Lead and manage team member recruiting, training, development, and assignments
Perform daily inspections and assessments and coach and counsel team members
Collaborate with department, facility, and company leadership to achieve goals
Analyze data and make adjustments to meet facility, budget, and compliance goals
Execute, maintain, and monitor quality control systems and budgets
Drive compliance with health, safety, and industry regulatory agencies
Control and manage inventories according to set budgets