Valet Lead, Parking (Caesars New Orleans)
About The Position
Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you! JOB SUMMARY: Parking Valet Lead Parks and retrieves guest’s passenger vehicles. Assist in the responsibility for the overall operation of the Valet Department on assigned shift.
Requirements
- High school or GED required.
- Must have a valid Louisiana driver’s license.
- Must possess excellent communication skills with abilities to express oneself in a professional, clear and concise fashion.
- Must be able to get along with co-workers and work as a team.
- Must present a well-groomed appearance.
Nice To Haves
- Previous valet parking experience preferred, but not required.
Responsibilities
- Handles all aspects of the valet operation including the Porte Cochere and the valet garage area during assigned shift.
- Ensures Front Service staff behavior and appearance are in compliance with established policy.
- Ensures that customer’s problems/complaints are handled in an effective, courteous manner.
- Directly supervises staff on one shift.
- Schedules lunch breaks and maintains employee break records.
- Handles guest complaints and on-site vehicle damage reports.
- Acts as a role model to other employees always presenting oneself as a credit to Caesars and encouraging others to do the same.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
- Receives vehicles from guest and fills out parking tickets.
- Parks vehicle in correct area and gives key and ticket to Valet Booth Attendant for filing.
- Retrieves car from area and returns key to guest.
- Handles guests’ vehicles safely and cautiously at all times.
- Acts as a role model to other employees and always present oneself as a credit to Caesars and encourage others to do the same.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Benefits
- FREE Downtown Team Member Parking
- Discounted Monthly Bus Passes
- Free Team Member Assistance Program
- Team Member Discounted Hotel Room Rates
- Fun and Free Team Member Events
- Discount Program within Caesars Partner Network
- Tuition & Student Loan Debt Repayment Assistance
- First Time Homebuyer Program
- Child Care Assistance Program
- 401k Matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
