Valet & Garage Attendant FT Days

GBMC HealthCare • Towson, MD

4d • $17 - $21 • Onsite

About The Position

Under general supervision, this position provides valet and facility support services to patients and visitors of Greater Baltimore Medical Center (GBMC) to ensure exceptional service in an attentive, friendly, and efficient manner. Responsibilities include the intake, parking, and retrieval of vehicles in a safe and organized manner, as well as performing various garage and facility support functions such as customer service, cashiering, preparing bank deposits, handling cash, operating and maintaining revenue control equipment, completing reports, and opening and closing booths.

Requirements

• High School diploma or GED equivalent
• One year working experience, one year of driving experience
• Professional character with all patients, visitors, and staff
• Must be able to perform basic math and understanding of rates applicable to services
• Ability to exercise initiative and sound judgment and to react with discretion under varying conditions
• Ability to operate equipment such as cash registers, revenue control equipment
• Knowledge of record-keeping procedures and practices
• Knowledge of personnel policies and procedures
• Written and communication skills, both in writing and verbally
• Excellent customer service skills
• Basic understanding of a computer
• Valid Driver’s license which must be maintained throughout employment
• CPR Certification within 90 days of employment that must be maintained throughout employment
• Prolonged periods standing, sitting, and walking
• Occasionally lift or carry up to 25 pounds
• Must be able to perform job duties in both indoor and outdoor environments, and under varying weather conditions such as heat, cold, rain, and snow.
• As a condition of continued employment, employee must maintain current active status of all required licensures, competencies, and certifications
• Treats others with fairness, kindness, and respect for personal dignity
• Listens and responds appropriately to others’ needs, feelings, and capabilities
• Meets and/or exceeds customer expectations
• Actively pursues learning and self-development
• Pays attention to detail; follows through
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Seeks out the ideas of others to reach the best solutions
• Acknowledges and celebrates the contribution of others
• Demonstrates integrity and good judgment
• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
• Uses GBMC materials, equipment, and resources appropriately
• Embraces change and improvement in the work environment
• Continuously seeks to improve the quality of products/services
• Displays flexibility in dealing with new situations or obstacles

Responsibilities

• Acknowledge, greet, and welcome patients/visitors
• Assists patients/visitors with valet needs
• Comply with traffic regulations to operate vehicles in a safe and courteous manner
• Clarifies parking rates and valet procedures to patients and visitors
• Daily collection and categorization of process parking ticket transactions
• Maintains safe and clean work environment by following standards and procedures
• Report any accidents to manager on duty
• Daily collection and categorization of process parking ticket transactions
• Support daily operations of the parking facility
• Perform cashiering function as needed
• Stock and maintain all revenue control equipment
• Prepare daily sales reports
• Assist customers in the use of automated revenue control equipment including ticket dispensers, pay stations, and exit station equipment

Benefits

• Competitive salary and generous paid time off
• Free parking
• Monthly MTA bus pass subsidy-85% paid by GBMC "if applicable"
• Company subsidized onsite fitness and wellness center "if applicable"
• Pre-paid tuition to pursue professional development, additional certifications, and degree programs
• Comprehensive health, dental, and vision coverage
• 401 (a) and 403 (b) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees