Avascend Healthcare Hospitality17 - Saint Paul, MN

posted 2 months ago

Full-time - Entry Level
Saint Paul, MN
5,001-10,000 employees

About the position

The Guest Service Associate at Towne Park is responsible for delivering exceptional hospitality services to guests in a friendly and efficient manner. This role involves parking and retrieving guest vehicles, assisting with luggage, and providing information and support to enhance the guest experience. The position requires a commitment to creating smiles and making a positive impact on the lives of patients, visitors, and guests.

Responsibilities

  • Maintain a pleasant, friendly, and professional demeanor with all guests, co-workers, and clients.
  • Acknowledge and greet guests within five feet with a professional and friendly demeanor.
  • Park and retrieve vehicles while driving slowly and cautiously.
  • Assist guests with bell services and luggage storage as needed.
  • Provide guests with directions, taxis, reservations, and other inquiries.
  • Explain parking rates and retrieval procedures to guests upon arrival.
  • Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey, and claim check receipt from all vehicles taken into the valet system.

Requirements

  • High school diploma or GED required.
  • Valid driver's license and clean driving record.
  • Must be at least 18 years of age and able to pass a criminal background and drug screen.
  • One month related experience and/or training; or equivalent combination of education and experience.
  • Knowledge of principles and processes for providing customer and personal services.

Nice-to-haves

  • Ability to operate a manual transmission is highly desirable.
  • Ability to perform parallel parking.

Benefits

  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • Telemedicine benefits
  • 401k retirement savings plan
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