Valet Cashier - 3rd Shift

AHC Hospitality•Grand Rapids, MI

About The Position

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here. This is a part-time position requiring weekend availability. This position is eligible for discounted downtown parking, free employee meals, DailyPay, hotel and restaurant discounts and more. SUMMARY Greet and assist all guests who enter and exit the valet motor lobby and the parking Garage. Ensure guests satisfaction by caring for guests vehicles. As a valet parking cashier you will be handling financial transactions while maintaining a positive and professional attitude, at all times.

Requirements

Must be able to sit for upwards of 8 hours (frequently).
Must be able to walk and stand upwards of 8 hours (occasionally, only when working in the ramp).
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Nice To Haves

High school diploma or equivalent preferred
related experience is preferred.
TIPS or other alcohol safety certification is preferred

Responsibilities

Maintain a cash register and credit card devices.
Provide a safe working environment.
Understand, follow and maintain AHC guest service standards.
Inspect airlock and motor lobby to ensure area is always neat and clean.
Attend departmental meetings.
Follow AHC handbook policies and standard operating procedures.
Actively working, always looking for ways to assists guests and going above and beyond to provide guest service.
Ensuring the quality and level of service that the General Manager, Guest Care Manager, Manager on Duty and Guests expect is excellent and follows our company standards and policies.
Reads or listens to Smart Starts.
Reads and understands all memos that pertain to the valet parking department.
Uses other AHC hotels and staff as resources.
Must be or become TIPS certified.
Complete all daily responsibilities/cleaning task list.
Actively monitor motor lobby for guests arrival.
Ensure guests satisfaction upon arrival and departure.
Maintain airlock and motor lobby cleanliness and overall deep cleaning.
Follow our hotel green policies.
Ensure trash/recyclables are taken out.
Ensure the cashier booths are vacuumed and clean.
Follow AHC guest service standards.
Actively work with fellow valet staff, while following all departmental rules.
Any other additional responsibilities that may be asked by General Manager, Guest Care Manager, Manager on Duty or Supervisor.