Valet Cashier

Caesars Entertainment•Danville, VA

About The Position

ESSENTIAL JOB FUNCTIONS: Greeting all patrons and responding to their questions. Ensure the safety and security of guest’s keys in an orderly manner. Files guest’s keys and tickets systematically to ensure efficient retrieval of guest’s vehicles. Collection of guests’ money by credit card or debit for payment of valet parking. Knowledge of all special events and promotions available to guests. Ensure files are properly maintained to reflect the location of all vehicles parked in the valet parking locations. Ensures Valet Attendants have completed parking tickets correctly. Maintain records of total cars parked and delivered by each attendant and overall totals for the day. Offers information to guests regarding directions and transportation Comply with all uniform and appearance guidelines. All other duties as assigned. Offer a warm and sincere greeting to all arriving and departing guest and visitor vehicles as they enter or exit parking areas. Maintain a basic knowledge of the hotel’s services, events, and layout to ensure guests are given complete and accurate information and directions as requested or required. Maintain a basic knowledge of the surrounding city area and freeway access to provide accurate information and /or directions as requested. Respond to all guest/visitor inquiries and resolve service discrepancies accordingly. Maintain an alert, professional posture in the cashier booth when not actively engaged with a guest. Possess thorough knowledge of parking fee structures, special event/group parking, monthly passes and all validation procedures. Skilled in establishing and maintaining effective working relationships with co-workers. Must present well-groomed professional appearance. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

Requirements

Valid Driver’s License
Must be at least 21 years of age.
High School diploma or equivalent required.
Prior cashier/general office experience and customer contact experience is preferred.
Must have strong customer service, written/verbal communication, interpersonal and organizational skills.
Must be available to work a flexible schedule that includes nights, weekends, and holidays.
Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time.

Nice To Haves

Casino/Hotel experience preferred.
Experience within an upscale hotel preferred.
Experience as a Bell Attendant, Valet or related hotel positions preferred.

Responsibilities

Greeting all patrons and responding to their questions.
Ensure the safety and security of guest’s keys in an orderly manner.
Files guest’s keys and tickets systematically to ensure efficient retrieval of guest’s vehicles.
Collection of guests’ money by credit card or debit for payment of valet parking.
Knowledge of all special events and promotions available to guests.
Ensure files are properly maintained to reflect the location of all vehicles parked in the valet parking locations.
Ensures Valet Attendants have completed parking tickets correctly.
Maintain records of total cars parked and delivered by each attendant and overall totals for the day.
Offers information to guests regarding directions and transportation
Comply with all uniform and appearance guidelines.
All other duties as assigned.
Offer a warm and sincere greeting to all arriving and departing guest and visitor vehicles as they enter or exit parking areas.
Maintain a basic knowledge of the hotel’s services, events, and layout to ensure guests are given complete and accurate information and directions as requested or required.
Maintain a basic knowledge of the surrounding city area and freeway access to provide accurate information and /or directions as requested.
Respond to all guest/visitor inquiries and resolve service discrepancies accordingly.
Maintain an alert, professional posture in the cashier booth when not actively engaged with a guest.
Possess thorough knowledge of parking fee structures, special event/group parking, monthly passes and all validation procedures.
Skilled in establishing and maintaining effective working relationships with co-workers.
Must present well-groomed professional appearance.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.