Valet Cashier - MGM Grand Detroit

MGM Resorts International • Detroit, MI

322d • $17

About The Position

As a Valet Cashier at MGM Resorts International, you will set the stage for an excellent guest experience with your welcoming smile and outstanding service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Requirements

• High school diploma, GED, or equivalent preferred
• Six months of experience in the hospitality industry preferred
• Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Work varied shifts, to include weekends and holidays

Responsibilities

• Warmly greet and assist all guests at the valet areas while providing courteous, efficient, and enthusiastic service
• Monitor and direct the traffic in the hotel valet area while ensuring that safety equipment is used
• Accommodate guests requiring special assistance and aid, such as issuing scooters and wheelchairs
• Input guest information into the appropriate system from the valet ticket
• Respond effectively to guest inquiries in person or via phone related to the property, directions and the local area

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Health & Income Protection Benefits (For eligible employees)
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Free access to our employee fitness center
• Free parking while on shift
• Various programs and networking opportunities to help you get promoted
• Volunteer opportunities to give back to the community
• Other various discounts with company partners such as travel, electronics, online shopping, and many more

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED