About The Position

Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand, and it is our mission to make a lasting positive impression on every person we encounter. Encore service Group is 100% healthcare focused currently serving Michigan and Ohio. We provide non-emergency medical transportation, shuttle services, valet parking, service excellence consulting and coaching, parking/garage management and welcome desk/concierge services. Valet/Booth Attendant: Full-time, Monday-Friday (off Saturday & Sunday), $14.00+TIPS, 8am-3pm, 5 shifts per week, 8-hour shift. We are looking for detail oriented, energetic and compassionate team members for our Valet Team at our Henry Ford Providence Park Hospital-Southfield Campus. These individuals should be dependable, open to feedback and have a positive mindset, along with great communication skills. The ability to run, walk, and stand throughout the shift is also essential. Must have a valid driver's license, a clean driving record and pass a background check. Reliable transportation is also a must.

Requirements

  • Must have a valid driver's license, a clean driving record and be able to pass a background check.
  • The ability to walk, run and stand throughout the shift is also essential to this position, we must emphasize this is a physically active position, in ALL types of weather.
  • Applicants must also have reliable transportation.
  • Greeting patience and guests, helping with directions, helping with wheelchairs and strollers.
  • Must be friendly, helpful, empathetic and have a customer service background.

Responsibilities

  • Report to work on time for all scheduled shifts ready to work
  • Greet all patients, guests and hospital staff in a friendly and courteous manner and address them by name whenever possible
  • Adhere to Encore Service Group uniform policy and maintain a well kempt and professional appearance
  • Team-Member is expected to wear his/her badge at all times
  • Drive, park and retrieve guest’s cars in a safe and courteous manner
  • Ensure customers are receiving timely service
  • Wash the windshield on each car we park
  • Maintain a polite and professional demeanor at all times, regardless of the situation
  • Open doors and provide any assistance needed
  • Actively seek opportunities to exceed expectations
  • Responsible for booth attendant duties in booth on campus and managing parking lots
  • Help give directions and knowledge of campus to visitors and staff
  • Maintain access to visitors of the hospital

Benefits

  • All full-time employees are eligible for Medical/Dental/Optical and PTO after 60 days of full-time employment

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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