Valet/Bell Attendant | Part-Time

Corporate Office•Austin, TX

About The Position

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Omni Hotels & Resorts is seeking a part-time Valet/Bell Attendant for the beautiful Barton Creek Resort & Spa! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas T ravel + Leisure World's Best Awards 2024 To assist in the transport of members or guests vehicles and any items they may have, ensuring that their arrival and departure experience is pleasurable and informative.

Requirements

Excellent customer service, communication and problem solving skills
Ability to work outdoors in all weather conditions
Ability to lift, push, and pull 100 - 150 lbs. frequently, and work on feet entire shift
Must be 21 years of age or older.
Must possess a valid driver license and be able to pass a Motor Vehicle Report, defined as no more than 1 moving violation in the most recent 2 years.
Must be able to pass a pre-employment drug screening.
Must be able to work a variety of shifts, including weekends and holidays

Nice To Haves

Previous Valet/Bellperson experience preferred
Excellent grooming and body language to represent the brand
Must be able to drive manual and automatic transmission, preferred.

Responsibilities

Demonstrate and maintain 4-Diamond standards of service and on a daily basis.
Greet all guests in a friendly, warm manner welcoming them to the Resort.
Assist guests with luggage as needed during check in/ check out process.
Orient guests to room amenities.
Provide guests with directions and information about the Resort and surrounding area.
Efficiently and safely park and retrieve guest vehicles.
Assist with delivering packages to rooms.
Deliver newspapers to guest rooms.
Shine shoes upon request.
Assist in resolving and accommodating requests for guests and members.
Follow all company policies and procedures., including hotel key policies.
Responsible for a clean and neat appearance of uniform, wearing name tag.
Assist in keeping lobby/main drive clean and tidy.
Maintain ongoing knowledge of all Club events, promotional programs, amenities and services offered at the Resort and Club.
Understand all emergency procedures.
Properly "log" all runs on Valet log at the Valet Stand.
Complete other duties as assigned by management.