Valet Attendant - Hilton VBO

SHAMIN HOTELS MASTER • Virginia Beach, VA

5d • $13 - $13 • Onsite

About The Position

The Valet Attendant is responsible for providing professional valet parking services to guests or customers at hotels, restaurants, event venues, or other establishments. They assist with parking and retrieving vehicles, ensuring efficient and courteous service while maintaining the safety and security of guests' vehicles.

Requirements

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Excellent driving skills and knowledge of traffic laws and safety regulations.
• Ability to handle cash transactions accurately and responsibly.
• Physical stamina and ability to stand, walk, and lift objects for extended periods.
• Professional appearance and demeanor.
• Strong communication and interpersonal skills.

Nice To Haves

• Experience in a hotel or related field preferred but not required
• Previous experience in valet parking, hospitality, or customer service (preferred but not required).
• Able to drive manually transmission preferred but not required
• Customer Focus: Passion for providing excellent customer service and creating memorable dining experiences for guests.
• Strong work ethic and willingness to learn and adapt in a fast-paced environment
• Attention to Detail: Strong attention to detail and accuracy in order delivery and guest interaction.
• Physical Stamina: Ability to stand and walk for extended periods and lift trays or other items weighing up to [X] pounds.
• Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Vehicle Parking and Retrieval: Greet guests or customers upon arrival and assist them with parking their vehicles in designated parking areas.
• Drive vehicles carefully and responsibly when parking and retrieving them, adhering to traffic laws and safety regulations.
• Park vehicles in an organized and efficient manner to maximize parking capacity and facilitate easy retrieval.
• Retrieve vehicles promptly upon request, ensuring keys are securely stored and returned to the rightful owner.
• Customer Service: Provide courteous and professional service to guests or customers, assisting them with luggage or other belongings as needed.
• Offer assistance or information about the establishment's amenities, services, or nearby attractions.
• Address any concerns or inquiries from guests regarding parking procedures or vehicle security.
• Safety and Security: Maintain a safe and secure parking environment by adhering to established valet parking procedures and protocols.
• Exercise caution when driving and parking vehicles to prevent accidents or damage.
• Ensure that all parked vehicles are locked and secured properly to prevent theft or vandalism.
• Report any safety hazards, accidents, or security incidents to management or appropriate authorities.
• Assist guests with any luggage or bags in and out of their vehicles.
• Maybe asked to double as a bell service attendant on a needed basis
• Payment Processing: Collect parking fees from guests or customers according to established rates and procedures.
• Process payments accurately and provide receipts to customers as needed.
• Maintain accurate records of parking transactions and reconcile cash or credit card payments at the end of each shift.
• Vehicle Inspection and Maintenance: Conduct visual inspections of parked vehicles for any damage, dents, or scratches upon arrival and departure.
• Report any damages or discrepancies to management and document them accordingly.
• Ensure that valet equipment, such as parking cones, signs, and ticketing systems, is well-maintained and in good working conditions.
• Team Collaboration: Work collaboratively with other valet attendants and parking staff to ensure smooth and efficient operation of the valet parking service.
• Communicate effectively with supervisors, managers, and fellow team members to coordinate tasks and address any issues or concerns.
• May also perform bell attendant duties during high occupancy

Benefits

• 💰 Competitive Pay
• 🏨 Go Hilton Travel Discounts for team members & eligible family
• 🎟️ Shamin Perks – Save on gym memberships, movie tickets, amusement parks, rental cars, and more
• 💸 $200 Referral Bonus after your referral completes 30 days
• 🌊 Work with an oceanfront view in a fun, fast-paced restaurant

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees