Valet Attendant

Kalispel Tribe Careers•Airway Heights, WA

1d•Onsite

About The Position

Summary of Functions Responsible for greeting and assisting the guests of Northern Quest Resort and Casino in accordance to AAA 4 Diamond /Forbes 4 Star standards including parking and retrieving vehicles for guests on Northern Quest Resort and Casino property. Essential Duties and Responsibilities Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures. Provide exceptional service to customers and employees when performing job duties and conduct oneself in a professional and businesslike manner to reflect Northern Quest’s high standard of excellence. Greets everyone at all times. Smiles, makes eye contact and verbally greets guests and coworkers from arrival to the property through departure. Assumes responsibility for safe and correct care and usage of all vehicles and equipment used or assigned. Follow procedures regarding the handling of keys and valet ticket distribution. Takes numbered tag from customer, locates vehicle, and surrenders it to customer. Runs/Jogs safely to ensure promptness and urgency at all times. Report accidents or injuries to management or security immediately. Report unsafe conditions and anticipate hazards constantly. May perform Traffic Control, Guest services or Shuttle duties when needed. Record any damage to vehicle upon receiving or accepting a vehicle. Reports to supervisor any dangerous vehicle prior to driving. Use proper interpersonal skills when dealing with customers and employees. Share information with other departments to facilitate their successful performance. Ensure guest confidentiality standards are followed. Responsible for maintaining a good attendance record. Ensure control/protection of company assets. Supervisory Responsibilities This job has no supervisory responsibilities.

Requirements

Must be computer literate with working knowledge of Microsoft programs and other computer software.
Ability to drive both automatic and manual transmission vehicles.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to maintain effective working relationships with department head and employees.
Excellent organizational, communication and interpersonal skills.
High school diploma or general education degree (GED)
Ability to obtain and maintain a Kalispel Tribal Gaming License.
Must have in possession a valid state driver’s license while on shift.
Must be able to be insured by the company insurance carrier.