Valet Attendant

Main and Vine•Cincinnati, OH

About The Position

The Valet Attendant provides exceptional hospitality services to guests in an attentive, friendly, and efficient manner. In this key role, you will offer information about check-in, opens and closes car doors and hotel entrance doors, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage during arrival and departure.

Requirements

Standing at least 8 hours a day. Running up to 200 yards, 50 times a day or more
Entering and exiting customers vehicles 75 or more times daily
Lifting wheelchairs, strollers, walkers, baggage, gifts, etc. (in and out of customers vehicles)
A valid driver’s license to operate a motor vehicle. This license must have been held for at least one year prior to applying.
A driving record will be required at the time of application, and it must be approved for the applicant to be considered for a position. Driver’s license must be kept in good standing for the duration of employment.

Responsibilities

Open doors and assist guests/visitors entering and leaving property
Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager
Maintain security of vehicles and vehicle keys
Communicate parking procedures to guests/visitors
Identify and explain room features to guests
Transport guest luggage to and from guest rooms and/or designated bell area
Assist with luggage storage and retrieval
Assist guests in/out of vehicles, including assisting with loading/unloading luggage
Assist Concierge and Front Office staff with guest requests and services, as needed
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional
Develop and maintain positive working relationships with others