Valet Attendant - Asheville, NC
About The Position
Job Title: Valet Parking Attendant Department: Valet Parking Operations Reports directly to: Guest Service Coordinator Schedule: Full Time / Part-Time Status: Non-Exempt Compensation: $7.25 - $13.00 per hour PLUS daily Cash Tips (Rates can vary by market / Tips based on service performance and customer interactions) Position Summary The Valet Attendant is responsible for providing excellent customer service by safely parking and retrieving vehicles. As the first and last person guests see, the Valet helps create a positive and welcoming experience while following all safety and company procedures. Primary Objective To provide friendly, efficient, and safe valet services while ensuring the security of guest vehicles. This includes greeting guests, helping with vehicle drop-off and pick-up, managing traffic flow, and answering questions in a professional manner.
Requirements
- High school diploma or GED required.
- Valid driver’s license and reliable transportation are required.
- Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years).
- Must successfully pass and maintain a clean background check.
- Must be able to stand, walk, run short distances, and lift up to 50 lbs. for extended periods.
- Maintain professional appearance, including uniform and grooming standards.
- Must be available to work evenings, weekends, and holidays as needed.
Nice To Haves
- Previous customer service experience preferred.
- A helpful attitude and strong customer service mindset are essential.
Responsibilities
- Vehicle Inspections: Check for damage and record vehicle details on claim tickets.
- Safety: Safely park and retrieve vehicles, follow key handling procedures, and follow all safety guidelines.
- Compliance: Clock in/out for shifts and breaks on time, and report tips accurately.
- Housekeeping: Keep the valet area clean, organized, and presentable at all times.
- Customer Service & Teamwork: Handle guest concerns politely, solve problems quickly, and support a positive team environment.
- Attendance & Professionalism: Arrive on time, in full uniform, and ready to work.
- Follow all company rules and policies.
- Additional Duties: Help with other tasks as needed to support the team and daily operations.
Benefits
- Health Benefits – Medical, vision and dental insurance – Upon eligibility
- 401K – Upon eligibility
- Supplemental Insurance – Life insurance and critical illness
- Bonus opportunities
- Internal leadership development program
- Continuous nationwide growth opportunities.
- Paid time off
- Paid training
- Tuition assistance through Bellevue University - Up to $5,250 per year
- Nationwide discounts through Perks at Work
- Military friendly employer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
