CHA- Valet Attendant

Parking Concepts, Inc.•Los Angeles, CA

10d•$17 - $18•Onsite

About The Position

The Valet Attendant is responsible for parking and retrieving customer vehicles in a timely fashion and providing excellent customer service. This position is responsible for being the customer’s first and last impression of the airport and is thus held to a high standard.

Requirements

High School Education or equivalent required
Valid Driver’s License required
Must be able to pass a background screening
Ability to operate both manual and automatic transmission vehicles
Excellent written and oral communication skills
Excellent customer service skills

Nice To Haves

1 year of previous experience as a valet attendant is preferred

Responsibilities

Arrive promptly to ensure that no customers miss their flights because there was not one available to assist with their vehicle
Inspect every vehicle before processing the vehicle and verifying the transaction with the customer. One inspection will be for damage and the other according to TSA requirements
Maintain a professional appearance. All employees will be expected to abide by the uniform policy.
Drive with utmost care, operating the customer’s vehicle safely and cautiously.
Maintain confidentiality with regards to our client
Provide friendly and courteous customer service, always remembering to use “Please” and “Thank you” when addressing customers and the client
Assist with unloading luggage from the vehicles, ensuring to lift properly and use caution as to not damage anything
Ensure that the customer does not leave for their flight until you have completed your inspection and properly processed their transaction including sending them a text.
Make sure that you have the key for the ignition and a key to unlock/lock the doors as well.
Follow any location specific procedures for valet parking at all times
Account for all vehicles and keys to those vehicles at the end of your shift.
Maintain clean areas around the valet stand and parking areas.
Open doors for drivers and passengers when possible.
Handle all customer inquiries and complaints quickly and efficiently.
Other duties as assigned