Valet Attendant / Bellperson

The Hedreen Hotel Employer•Seattle, WA

10d•$22•Onsite

About The Position

We are seeking a Valet/Bell person who takes pride in creating seamless arrivals and departures while delivering warm, genuine hospitality to every guest. The ideal candidate is attentive, personable, and thrives on providing service that feels both effortless and memorable. Whether assisting with luggage, offering local insight, or ensuring a smooth transition from curb to lobby, this role is all about setting the tone for an exceptional guest experience. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include but are not limited to the following:

Requirements

High school diploma or GED
Experience in a customer service position, hospitality prefered
Must obtain a driver abstract after contingent offer, and have a clean driving record

Responsibilities

Parking guests' vehicles, and perform luggage assistance, luggage transportation, and luggage delivery.
Open doors and assist guests/visitors entering and leaving property
Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor
Maintain security of vehicles and vehicle keys
Communicate parking procedures to guests/visitors
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; maintain confidentiality of proprietary information; protect company assets
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation
Speak with others using clear and professional language; answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others; support team to reach common goals
Comply with quality assurance expectations and standards
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance
Perform other reasonable job duties as requested by Supervisors.

Benefits

Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program
Free Short-Term Disability (up to $750/week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment
Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
Paytient Healthcare Spending
401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)
Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
Free Employee Assistance Program (EAP)
Travel Assistance Program
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)
50% subsidy for public transportation expenses
Referral program of $250 per successfully referred new hire
Complimentary cafeteria meals
Monthly employee appreciation events
Employee Exercise Room
Community Service Events
This position is eligible for overtime