Valet Attendant AM

Omni Hotels & Resorts • Dallas, TX

4d • Onsite

About The Position

To greet guests in a friendly and professional manner; park and return guests vehicles promptly, courteously, and safely.

Requirements

• For insurance purposes, applicants must be 21 years of age
• Must have no more than 1 motor vehicle violation in the last recent 2 years
• Must have a valid TX Driver License
• Must be able to work well under pressure, in a fast-paced environment.
• Must have excellent communication skills.
• Excellent driving record.
• Ability to drive vehicles with automatic and with manual transmission.
• Strong customer service skills.
• Ability to stand for up to 8 hours, walk, and run in a fast-paced environment.
• Capable of lifting up to 50 lbs.
• Willingness to undergo a drug screening and MVR background check.
• Willingness to work outdoors in all weather conditions, including rain, snow, wind, and extreme heat.
• Flexible availability to work a varied schedule, mornings, weekends, and holidays.

Nice To Haves

• Prior cash handling experiences preferred.

Responsibilities

• Greet guests upon arrival/departure in a prompt, courteous, friendly and professional manner; offer a warm welcome to our hotel or bid a fond farewell by thanking them for staying with us.
• Inspect guest cars for visible exterior or interior damage; notify supervisor immediately.
• Park or retrieve guest cars in a prompt manner adhering to safety standards (driving slowly, blowing horn when approaching ramps, no cell phone usage, no usage of car audio).
• Ensure all guests receive car tickets to identify their vehicle and for correct billing.
• Offer assistance including luggage or providing directions such as to hotel lobby. Communicate to Guest Services specific guests needs.
• Follow procedures when utilizing hotel equipment (man lift, etc.)
• Always follow Safe and Clean guidelines such as wearing face masks and social distancing measures.
• Monitor garage area for safety conditions such as water spills, oil slicks, suspicious activity etc. Contact the Loss Prevention department if necessary.
• Report any accidents involving guests’ vehicles immediately to supervisor, Director of Rooms and Loss Prevention. Ensure guest is notified of damage prior to their departure.
• Maintain cleanliness of garage area such as keeping area clear of litter and notifying housekeeping of overflowing trashcans.
• Complete parking garage forms.
• Perform cash handling and credit card procedures when necessary.
• Perform any other duties related to the successful operations of the department as requested by management.
• Greet all guests is a courteous, friendly and professional manner.

Benefits

• Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed