Specialty Vacuum Specialist

VSE Corporation•Ocoee, FL

25d

About The Position

We are seeking a motivated and customer-focused Vacuum Truck Support Specialist to serve and support our outside sales team, shop operations, and vacuum truck customers. This role is a mix of customer training, equipment support, field visits, and coordination with sales and service teams. The ideal candidate is hands-on, mechanically inclined, and comfortable working directly with customers in both shop and job-site environments.

Requirements

High school diploma or GED required
Ability to operate and drive a vacuum truck
Proficient with common computer programs, including Microsoft Office and Excel
Excellent communication skills, both in person and over the phone
Valid Class A CDL required
Ability to work flexible hours when needed (before 7:00 AM and after 5:00 PM)

Nice To Haves

Minimum of 2 years of industry experience preferred
Air Brakes endorsement preferred

Responsibilities

Train and support vacuum truck customers on proper operation and maintenance of equipment
Assist with preparing vacuum trucks for demos and deliveries (PDI process)
Deliver equipment as needed
Support customers who visit the shop to view equipment when the outside sales representative is unavailable
Assist with setting up and working trade shows and customer events
Identify parts and service opportunities by reviewing customer accounts prior to visits and promoting our Parts & Service Department
Proactively visit vacuum truck job sites to support customers
Maintain knowledge of Vermeer tooling specific to vacuum trucks
Complete Vermeer University training related to vacuum truck repair
Long-term goal: assist with diagnosing repair needs both on job sites and in the shop
Utilize CRM software to document customer interactions and activities
Transport equipment to other Vermeer Southeast locations as needed
Maintain a valid Class A CDL and Air Brakes endorsement
Assist the shop as requested