GlaxoSmithKline-posted 8 months ago
$149,250 - $248,750/Yr
Full-time • Mid Level
Chicago, IL
Chemical Manufacturing

For more than 140 years, GSK has pioneered novel research methods and technologies to help protect people from infectious diseases. Our vaccines portfolio of more than 20 marketed vaccines is the broadest in the industry, helping to protect people throughout their lives. We believe prevention, at scale and for impact, is the best health investment for society, patients, and the economy. Vaccine preventable diseases are a significant burden on society and healthcare systems; approximately $1 trillion in productivity is lost each year due to preventable conditions. This includes the impact from the 330,000 older adults hospitalized globally each year with RSV, the approximately 1 in 3 people who will develop shingles in their lifetime and the 3-11% of people infected with seasonal influenza each year. Our Vaccines portfolio will reach over 1 billion people globally this decade. Each year, around 40% of children globally receive a GSK vaccine and GSK is well-placed to lead in the growing adult immunization market. GSK's US vaccines business is organized into local ecosystem teams, designed to support the unique needs of the customer base in the given geography. In a local ecosystem commercial model, there are multiple customer-facing roles, each with unique customers/call points, but all dependent upon a high degree of collaboration. The ecosystem's Key Account Lead, or VKAL, is pivotal in most ecosystems, owning the B2B customer relationship in the largest and most complex healthcare delivery networks (IDN's, State CDC Awardees and similarly structured systems). The role of the VKAL is to engage C/D level clinical & non-clinical stakeholders within large health systems to understand unique customer needs/priorities and to deliver a customized value proposition. The VKAL must possess strong customer engagement skills, knowledge of healthcare contracting, knowledge of IDN decision making and the ability to work across a complex group of internal and external stakeholders.

  • Work within a local ecosystem team as the account owner for large, prioritized Health System customers, delivering a full value proposition to C/D-suite level clinical & non-clinical stakeholders.
  • Responsible for gaining a deep understanding of customer needs to customize and enhance GSK's value proposition within the Health System.
  • Identify alternative value proposition scenarios that will differentiate GSK Vaccine products to ensure access to GSK vaccines for appropriate patients.
  • Coordinate pull-through initiatives with other ecosystem team members, including Adult and Pediatric Immunization Specialists.
  • Build and maintain matrix partnerships to ensure seamless coordination and communication across all aspects of the GSK-customer relationship, including medical and market access.
  • Coordinate communication across sectors/business units to maximize business opportunities.
  • Embed and grow 'Mastering Customer Engagement' principles, Business Improvement and Strategic Account Plans.
  • Establish a consultative relationship on business issues with respective overlapping teams.
  • Provide lateral leadership and foster teamwork to generate access for GSK Vaccines in a highly complex, dynamic environment.
  • Build expertise in GSK and competitor vaccine offers.
  • Develop and implement business reviews with top accounts, including contract options/performance, diagnosis, and presentation of additional value-added terms or offers through an approved technology platform.
  • Deliver effective coaching to aid the local vaccine ecosystem lead (VEL) in continuous business acumen and vaccine portfolio growth.
  • Bachelor's Degree
  • Previous vaccines sales experience
  • Must possess a combined minimum of 5 years of the following: Pharmaceutical Sales, Pharmaceutical Marketing, Payer and/or Business Development Experience
  • Valid driver's license
  • Travel Required: Up to 40% (based on specific geography size)
  • Master's Degree - business, public health, hospital administration or similar field a plus.
  • Deep knowledge of contracting in the healthcare industry.
  • Expertise in the vaccines marketplace, GSK and competitive portfolios and customers.
  • Deep knowledge of the Health Systems business model, organizational structure, key stakeholder roles and decision-making processes (P&T, formulary, etc.).
  • Experience calling on C/D level within large, complex healthcare delivery networks (IDN's and similarly structured systems).
  • Experience with lateral leadership in a highly matrixed organization.
  • Solid strategic aptitude, advanced business acumen.
  • Demonstrated ability to develop and execute local level business and strategic account plans.
  • Strong communication, presentation (live and remote) & influencing skills.
  • Health care and other insurance benefits (for employee and family)
  • Retirement benefits
  • Paid holidays
  • Vacation
  • Paid caregiver/parental and medical leave
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