Vaccine and Immune Therapy Business Manager - California

AstraZeneca•Los Angeles, CA

38d

About The Position

Vaccine and Immune Therapy Business Manager – CALIFORNIA Do you have expertise in, and passion for Account Management? Would you like to apply your expertise to impact the Vaccines business in a company that follows the science and turns ideas into life changing medicines? Then AstraZeneca might be the one for you! AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development. At Astra Zeneca, we are taking bold action on climate because we recognize the connection between healthy people and a healthy planet. As part of our flagship Ambition Zero Carbon Program, we have committed to a fully Electric Vehicle (EV) fleet by the end of 2025, which means that all of our drivers will be assigned an EV. The Vaccines & Immune Therapy Business Manager (VIBM) is a key member of the Vaccines & Immune Therapy Business Unit, playing a critical role in supporting AstraZeneca’s customer engagement model. VIBMs are directly responsible for engaging with customers in ways which will positively impact and support public health programs. VIBMs will work with local market stakeholders to understand and identify customer needs, proactively align products and services, support flu vaccine pull-through activities, and ensure that AZ is viewed as bringing value to healthcare professionals and their patients. The VIBM is also responsible for ensuring activities adhere to the spirit and letter of AstraZeneca Policies and US Laws and Regulations. This is a single-contributor customer-facing role with no direct reports and will report to the Area Customer Engagement Director, AZ Vaccines and Immune Therapy.

Requirements

BS/BA accredited degree
4+ years proven successful experience in pharmaceutical or biotech account management or specialty medicine/medical sales and a documented successful work history
Exceptional communication and collaboration skills
Ability to work independently and lead others without direct report authority

Nice To Haves

Vaccines
Buy and Bill
Experience in Public Health and/or Pediatric/Infectious Diseases/Biologic Sales

Responsibilities

Use of clinical expertise to enhance the customer engagement and experience
Through all customer engagements, maintain an appropriate focus on the patient
Demonstrate knowledge of products, disease states, and healthcare trends to align on and meet customer needs
Appropriately use programs, resources and messaging with multiple stakeholders in each account, connecting influencers and decision makers to support and accelerate business decisions
Strategically utilize omnichannel reach and real time insights to orchestrate a continuous customer selling journey
As appropriate, assist customers with procurement options, product transition, product supply challenges or other organizational needs
Develop and maintain a business plan for identified accounts, tracking agreed upon metrics to evaluate regional performance and assess local strategy
Appropriately conduct customer business reviews with account stakeholders, discussing the impact of contracts in support of immunization programs and protocols
Maintain complete knowledge and understanding of AZ vaccine contract terms and conditions. Apply this knowledge and that of ordering patterns to optimize customer vaccine purchases which support treatment/prevention goals
Navigate complex accounts and understand interdependencies of protocols, personnel and departments; gain a deeper understanding of customer goals, challenges, opportunities and business potential
Embed brand strategy into account planning while understanding local trends, sales data and customer insight to maximize impact
Identify influential stakeholders within each account including their role as it pertains to the broader organization
Prioritize business opportunities to ensure maximum impact across many different types of customers including State Awardees, appropriate Grantees, IDNs (Integrated Delivery Networks)/Health Systems, & local market professional organizations (State American Academy of Pediatrics, AAP)
Lead the engagement of state level priorities and plans, sharing back appropriate direction to field team members
Lead cross-matrix collaborative efforts with multiple stakeholders to maximize impact
Identify and develop partnerships with matrix partners (National Account Directors; Field Educators; other AZ overlapping sales teams; etc.) to ensure continuous collaboration, insight exchange and strategy execution to best maximize business opportunities in key accounts
Ensure alignment of business goals and coordination of account strategy with cross matrix partners; operate according to established ways of working
Identify, act on and empower opportunities to build customer skills & capabilities of matrix team members
Understand how best to serve customers through appropriate engagement with Buying Groups and Distributor partners
Coordinate routine information exchanges with key AstraZeneca stakeholders, in order to best serve shared customers
Operate at the highest level of the role in accordance with VIBM Behaviors and Capabilities
Reach the right customers, the appropriate number of times to maximize business impact
Accurately and routinely document all call activity and appropriate information in our Customer Relationship Manager tools (i.e., Veeva)
Maintain thorough knowledge of AstraZeneca’s products, programs and policies related to customer engagement
Fully comply with all laws, regulations and Supplier Policies, Code of Conduct, all privacy and data guidelines and relevant state and federal laws and regulations