Vacation Support Specialist | Work From Home

Destination Knot • Tennessee, TN

18h • $40,000 - $65,000 • Remote

About The Position

We are looking for a dependable and service-driven Vacation Support Specialist to provide essential assistance to our travel planning team. This remote role is ideal for individuals who are organized, tech-savvy, and eager to work behind the scenes in the travel industry. You’ll play a key part in ensuring our clients have smooth, stress-free travel experiences from beginning to end.

Requirements

• Excellent organizational and communication skills
• Comfortable using email, online platforms, and basic spreadsheet tools
• Prior customer service, administrative, or travel experience is a plus
• Strong attention to detail and time management
• Enthusiastic about the travel industry and eager to learn
• Training is provided—no previous travel certification required

Responsibilities

• Assist with travel research, quotes, and itinerary preparation
• Coordinate with travel suppliers to confirm reservations and special requests
• Track payment deadlines and booking updates
• Help distribute travel documents, confirmations, and trip reminders
• Provide exceptional follow-up and support to both clients and advisors
• Maintain accurate records and client details within CRM tools
• Support administrative and customer service tasks for travel advisors

Benefits

• Flexible work-from-home schedule
• Personalized training and mentorship
• Eligibility to earn income through client support, special projects, and team performance initiatives
• Access to travel perks and industry discounts after training
• Pathways for advancement into planning, sales, or leadership roles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed