Vacation Sales Manager

Hilton • LaGrange, GA

70d

About The Position

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. Our mission is to put people first. We will ensure Team Members become family, guests become Owners, and Owners become the heart of everything we do. Sales Managers are part of our Field Package Sales team which markets and sells our affordable, family friendly mini vacation packages through our retail locations based in Great Wolf Lodge locations throughout the country. As a Sales Manager you will lead and maintain a high-performing team in a fun working environment!

Requirements

• Bachelor's Degree or equivalent experience required.
• Sales or Marketing experience is required.
• Previous Management experience is preferred.
• Sales Management experience is a plus.
• Knowledge and understanding of the timeshare industry, OPC marketing or telemarketing sales is helpful.
• Working knowledge of MSOffice Suite.
• Outgoing; able to converse with customers.

Responsibilities

• Recruits, hires, trains, schedules, coaches and motivates sales associates.
• Delivers a one-on-one conversation weekly with each sales associate.
• Develops sales associates for success in their position and future growth.
• Responsible for the work performance of the staff in how they deliver the sales pitch.
• Ensures that the Company approved training program 'Passport to Success' is delivered to all associates.
• Maintains appropriate staffing levels in accordance with operating hours.
• Maintains inventory of and place orders for all necessary collateral needed for selling.
• Takes-over and/or enters sales for an associate that is struggling.
• Respond to any Customer Care Agents requests about Sales Alerts.
• Immediately reports all customer service issues up to their VP, Retail Marketing / Regional Director of Marketing.
• Ensures the cleanliness of their work environment and compliance with dress code.
• Meets or exceeds budgetary responsibilities related to the generation of Leads and selling OPC Tours and Vacation Packages.
• Accurately tracks and processes payroll.
• Completes and submits new hire onboarding paperwork as required by Human Resources.
• Follows company policies and procedures including ethics and compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Accommodation
• Education Level: Bachelor's degree