Vacation Sales Concierge/OPC *Up to $2K Sign-On Bonus Potential*

Hyatt Vacation Ownership

83d

About The Position

This role is an in-person role located in San Antonio, TX. This production-based position receives an hourly base + heavily weighted commission, and bonuses offered. As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. A typical day will include engaging with hotel guests at desk locations and providing elevated customer service, scheduling sales presentations, and managing customer expectations. You will provide the highest level of service to exceed budgeted sales presentations and volume production goals.

Requirements

• Highly motivated with sales or customer service experience.
• Enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule to include weekends and holidays.
• Concierge and/or sales experience preferred.
• Position may require background and drug screening.

Nice To Haves

• Experience in a customer-facing role.
• Ability to perform physical tasks such as reaching overhead, bending, twisting, pulling, and stooping.

Responsibilities

• Engaging with hotel guests at desk locations and providing elevated customer service.
• Scheduling sales presentations and managing customer expectations.
• Ensuring that all guests who attend a sales presentation meet eligibility requirements.
• Using persuasive techniques that maximize revenue while maintaining existing guest loyalty.
• Welcoming and greeting guests; anticipating and addressing their needs.
• Interacting with colleagues and guests professionally and promptly.
• Contributing to team goals.
• Following company policies and safety procedures.

Benefits

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests).
• Medical/Dental/Vision/401K opportunities.
• Travel discounts.
• Credit Union Membership.
• Tuition Reimbursement.
• Professional Counseling & Family Support.
• Growth and Development Opportunities.
• Up to $2,000 sign on bonus potential with 1 year of Timeshare Experience.
• Up to $1,000 sign on bonus potential with no Timeshare Experience.

What This Job Offers

• Career Level: Entry Level