Sales - Vacation Planner - Work From Home (Orlando Area)

Marriott Vacations Worldwide•Orlando, FL

1d•Hybrid

About The Position

Marriott Vacations Worldwide (MVW) is a leading global vacation company dedicated to making vacation dreams come true for travelers. This Call Center Vacation Planner role involves assisting customers and potential owners in creating memorable vacation experiences by selling preview package sales/tours. The position offers a supportive, friendly work environment with potential remote opportunities after an initial on-site training period. MVW boasts over 20,000 associates worldwide, operates 7 iconic brands, manages approximately 120 vacation ownership resorts, serves over 700,000 owner families with a 90%+ guest satisfaction score, and manages an exchange network of more than 3,200 affiliated resorts in over 90 countries and territories with approximately 1.6 million members.

Requirements

Must live in the Orlando, FL area.
Available to work various shifts, holidays, and both weekend days.
Ability to reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Responsibilities

Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions.
Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an MVW property.
Encourage guests or callers to purchase or schedule preview package sales/tours.
Explain details and requirements related to attending a sales presentation to potential owners.
Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Maintain confidentiality of proprietary materials and information.
Always follow company policies and safety procedures.