Vacancy: Interface Analyst

Omni Systems • Mclean, VA

221d

About The Position

The Department of Education/ Federal Student Aid (FSA) program provides assistance to student in obtaining their goal of higher education with loan assistance. Its customers include researchers, federal/state/local governments, application users. The project currently has an opening for an Interface Analyst. Applicant will be a member of a team responsible for monitoring, managing, and tracking interface file transmissions to and from the DMCS, ensuring file processing is successful. This individual is a team player who enjoys building relationships with clients and co-workers and is highly organized and able to keep projects on schedule while working with a variety of people.

Requirements

• Strong written and verbal communication skills required
• Excellent customer service
• Excellent time management, analytical and problem-solving skills required
• Strong team player
• Proficient in Windows based applications, and MS Office software products (Excel/Access database)
• Ability to learn quickly, build and maintain long term relationships and work with minimal supervision

Nice To Haves

• Previous experience with an FSA's environment a plus
• Bachelor's degree in Computer Science or related field preferred
• Minimum of two years of related experience in data mapping and system interface environment supporting professional workforce

Responsibilities

• Monitor and maintain data transmission according to the service-level agreement
• Monitor edits/errors associated with multiple interfaces; identify any issues with a corrective action plan.
• Interact with and perform activities daily with multiple external and internal interface partners
• Provide technical/application troubleshooting and quality assurance
• Learn about client limitations and propose alternatives as well as workarounds
• Implementation of interfaces on the interface engine
• Coordinate test message transfer and acceptance with the vendor
• Establish and maintain interface process documentation, to include interface project tracking as well as technical documentation
• Participate in active interface projects/releases to make sure they are progressing to the expected timeline of interface scope
• Identify process improvement areas
• Plan, arrange and manage allocated tasks and project milestones.
• Provide status updates to the Interface Lead and Manager
• Train and support interface products as internal support and in a customer facing capacity as needed
• Support A123 and SOC Audits - provide artifacts and workflows
• Support special projects or assignments as needed

What This Job Offers

• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees