VA School Certifying Official, Part-Time

Kennesaw State University•Kennesaw, GA

54d•$20 - $24

About The Position

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU! Responsible for certifying the enrollment of Veteran Administration (VA) students and/or their dependents at KSU to the VA. Provides counseling and guidance to students, parents, advisors, and other campus constituents across campus on various registrar policies and procedures. Assists with the administering registrar processes.

Requirements

Bachelor's degree from an accredited institution of higher education.
One (1) year of relevant experience.
Able to work productively in a fast-paced environment
Able to work independently with minimum supervision
Able to facilitate and foster effective working relationships
Able to maintain confidentiality and diffuse difficult and emotional situations
Able to handle multiple tasks or projects at one time while meeting assigned deadlines
Keeps abreast on changing rules within the VA and how they affect KSU students as well as attend conferences
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
High level analytical skills
High aptitude to comprehend and grasp information quickly
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Ellucian Banner and DegreeWorks)
High standards of ethics, honesty, integrity, and confidentiality
Strong attention to detail and follow-up skills
Strong customer service skills and phone and e-mail etiquette

Nice To Haves

An advanced degree from an accredited institution of higher education in a related field
Previous experience working in a Registrar¿s office at an institution of higher education
Working and tested knowledge of Banner (Ellucian) and DegreeWorks or similar student information systems and Enrollment Manager

Responsibilities

Monitors academic progress of VA students throughout each semester and updates VA as necessary
Maintains required records and documentation of all VA certifications
Advises students on procedures regarding benefits
Provides customer service to students who have questions regarding VA educational benefits and proactively solve issues that arise regarding benefits
Periodically sends email updates to students reminding them of VA policies and procedures and counsel and advise new and continuing VA students regarding benefits and course selection using DegreeWorks and Owl Express
Collaborates with other KSU Departments and the VA
Communicates with the Bursar¿s Office on students¿ benefits and ensure they are being processed in a timely manner
Serves as liaison between Bursar and VA, work with Bursar to settle old debts, work with Veteran Readiness and Employment Counselors and provide required information on Chapter 31 students
Communicates with the VA on students¿ benefits and partners with the Military and Veteran Services Office
Refers students to the Tuition Classification office to validate if veterans are eligible for in-state tuition
Updates the Enrollment Manager System or similar system by inputting new terms each semester
Files required documentation with State Approving Agency to ensure that KSU programs of study are approved for certification
Serves on the front counter providing customer service to all students as needed