V108 - Client Relations Representative – Legal

Job Duck

81d • $1,220 - $1,320

About The Position

If you’re someone who finds purpose in helping others feel heard and supported, this role offers a meaningful way to make a difference. As a Client Relations Representative, you’ll be the first point of contact for clients navigating sensitive legal matters, ensuring they feel informed and cared for throughout the process. Your work will directly impact how efficiently and compassionately cases are handled. A calm, empathetic personality and a knack for clear communication will thrive here.

Requirements

• At least 2 years experience in legal support or client services preferred
• Ability to work independently and collaboratively
• Strong written and verbal communication skills
• Comfortable making outbound calls and managing follow-ups

Nice To Haves

• Customer service experience
• Legal background highly preferred
• Ability to manage sensitive information with discretion
• Comfortable handling multiple tasks and deadlines
• Empathetic and patient
• Detail-oriented and organized
• Warm and professional demeanor
• Reliable and proactive
• Committed to client care and ethical standards

Responsibilities

• Handling mass tort cases
• Completing fact sheets with accuracy and attention to detail
• Collecting and organizing client information
• Drafting complaint templates
• Reaching out to clients and answering their questions
• Maintaining client contact and follow-up
• Filing complaints
• Making outbound calls to clients

Benefits

• Home-based position allowing you to work from the comfort of your own home
• Monthly Compensation: 1220 to 1320 USD

What This Job Offers

• Job Type: Full-time